Data Center Technician III (DEN)

***W-2 Candidates Only***

***ONSITE ROLE – Candidates need to be local and willing to go onsite in Englewood, Colorado***

Data Center Technician III

The ideal candidate will have hands-on experience and comfort using Linux and basic CLI networking commands (primarily Cisco, Juniper, and Arista), with the ability to perform Layer 2/3 troubleshooting, basic router diagnostics, OS/package installations, and system access via console or IP—ideally driven by a strong personal interest or self-taught background in Linux and data center operations.

Data Center Technician will need to be conversant in common networking hardware Command Line Interfaces (CLI) such as Cisco, Arista, Dell, and Juniper. The Site III Technician will also need to be skilled in using and navigating different flavors of Linux. Monitor and respond to hardware and software issues, utilizing industry standard ticketing system and to provide clear, timely and appropriate customer communications. Data Center Technician activities to be governed by Standard Operating Procedures (SOPs), Program, Safety and Security Policies to meet requirements for quality and quantity of work. Will be required to join an on-call rotation for afterhours support. Actively participate in the change management process, both checking in a monitoring production and preventative maintenances.

Required Experience

4+ years Rack and Stack experience
OS provisioning/reprovisioning (e.g., from USB or network share)
Boot strapping network devices and configuring IP addresses on these devices.
1-2 years basic Linux and scripting experience (e.g., checkout repo from GitHub, set up Linux environment, run and troubleshoot Ansible script)
CompTIA Server+ certification (preferred)
ITIL Foundation certification (preferred)
DNS/DHCP
Working knowledge of one or more ticketing systems, Jira preferred
Working knowledge of server hardware (HP, Dell, Supermicro servers)
Working knowledge of basic networking components and protocols (Cisco, Arista, Juniper)
Knowledgeable in data center practices (e.g. fault tolerance, redundant cabling, calculating power usage, teaming, etc.)
Strong cable management skills and experience running fiber and copper in a data center.
Basic understanding of electrical, HVAC, and cable infrastructure
Excellent verbal and written communication skills
Certifications in Data Center technologies are desired. (CCNA, CCENT)
Layer 2 and layer 3 network troubleshooting
Have installed, trouble-shot and navigated various flavors of Linux OS

Required Skills

Able to safely lift and move a minimum of 50 pounds.
Able to be on feet majority of workday.
Fluency in both written and spoken English.
Must provide own transportation to work location(s)
Must be able to respond to any on-call request within 1 hour.
Able to update asset management data as required, using scanners.
Effectively utilize ITSM / DCIM workflow management system
Be familiar with, use and troubleshoot Linux OSes
Be able to configure, troubleshoot and navigate network hardware command line interfaces.
Able to manage server, switch, router, storage, and other hardware lifecycle processes.
Able to understand how to run cabling correctly and effectively (e.g. power, Cat6, SM/MM fiber optic and IB)
Strong communication skills required to properly document tickets, send customer emails and communicate within the team.
Strong proclivity towards multitasking and adaptivity.
Must be punctual and reliable.
Must have good organization skills.
Must have good interpersonal skills for working in a team environment.
Must have good time management skills, be goal oriented to deliver good quantity/quality of work.
Must be willing to work as part of a team, but also on individual projects.
Able to operate material handling equipment - pallet jacks and forklifts, if certified.
Experience with O365 software desired.
Able to learn new systems, methodologies and procedures, including different types of software/ hardware.

The estimated pay range for this position is USD $40.00/hr - USD $45.00/hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.