Cloud Engineer II (Part-Time )

Remote • Posted 6 hours ago • Updated 6 hours ago
Full Time
No Travel Required
Remote
Depends on Experience
Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

  • Cloud Engineer
  • GSS
  • General Support System
  • LAN
  • Google Cloud Platform
  • Google Workspace
  • GCP
  • firewall
  • Tier 1
  • Tier 2
  • Web Applications

Summary

PLEASE NOTE:

  • It is a Remote Position.
  • Hours: Part-Time. Estimated at 500 hours annually. between 8:00 AM and 6:00 PM ET, M-F).
  • Remote Support will be provided for the Client''s office in Washington, D.C.

Position Overview:

We are seeking an experienced Cloud Engineer II to provide advanced, Tier 2 escalation support for the client in Washington, D.C. This is a part-time role requiring an estimated 500 hours annually. The Clients infrastructure is heavily reliant on Google Cloud, comprising a General Support System (GSS) and a collection of cloud-based web applications (APPS) that support a highly remote workforce.

Key Responsibilities:

  • Act as the Tier 2 escalation point for complex cloud, network, and application issues routed from the Tier 1 Single Point of Contact (SPOC).
  • Support and maintain the NMB’s General Support System (GSS) and cloud-based web apps hosted in Google Cloud Platform (Google Cloud Platform) and Google Workspace.
  • Collaborate with application developers, Tier 1 personnel, and third-party service providers to ensure seamless system maintenance and software support.
  • Provide advanced configuration and troubleshooting for NMB’s LAN, firewalls, and secure remote access tools.
  • Continuously improve capabilities for NMB’s infrastructure operations, management, and customer support through the application of process improvement methodologies.
  • Ensure systems meet stringent federal security requirements, including adherence to established configuration baselines.

Requirements

Qualifications & Requirements:

  • Must have a minimum of five (5) years of continuous experience in a Cloud service support role.
  • A degree in Computer Science, Information Systems, Software Engineering, or a related technical discipline. (BS/BA is highly preferred).
  • Salesforce Certification and Google IT Support Professional Certification (highly preferred).
  • Must successfully pass a background check prior to being granted system access (takes 6-8 weeks) and be eligible for a PIV card.
  • Strong problem-solving abilities, highly motivated, capable of working independently, and possessing excellent written and oral communication skills.

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90934554
  • Position Id: 8913429
  • Posted 6 hours ago
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