Role: Technical Project/ Program Manager
Job Type: Fulltime
Location: Berkley Heights, NJ (5 Days Onsite)
Roles & Responsibilities:
Credit Card Domain
· 12+ year of credit card, payments experience from banking industry
· 8+ years of experience in end-to-end lifecycle of Credit Card issuer area
· Expert in card application, account management, credit & terms, rewards & benefits, payment processing, billing and collection
· Experts in monetary processing, non-monetary processing, Credit Bureau Processing, Reissue, Month end processing,
· Experience in Payments, Rewards, Rules processing, Configurations, and Reporting,
· Experience in regulatory compliance in the area of interest rate, and cardholder data
· Working knowledge of how credit card issuer lifecycle works for business / merchant, financial institutes
· Good to have knowledge of BIAN methodology & standards
Soft Skill
· Collaborate with business stakeholders to understand and document current business processes and automation requirements.
· Ability to demonstrate, articulate functional implementation of card development projects
· Work with cross-functional teams to define and document detailed business requirements, including process flows, use cases, and user stories.
· Facilitate workshops and meetings to gather input and feedback from business users and subject matter experts
· Collaborate with IT teams to translate business requirements into technical specifications.
· Create test plans, test cases, and conduct testing to ensure that automation solutions meet business requirements.
· Provide training and support to end-users and ensure the successful adoption of solutions.
· Stay current with industry best practices and emerging automation trends.
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