Microsoft CRM Developer

Required Skills:

·        University educated, with a degree in preferably Computer Science, Software Engineering or similar.

·        Have at least 5+ years of experience with Microsoft D365 CE/CRM, understand the full stack, and have worked extensively with Dynamics 365 CE.

·        Fully bilingual (English and Spanish), oral and written.

·        Proficient with developing, deploying, customizing, and integrating Microsoft Dynamics CRM.

·        Demonstrated proficiency in customizing and creating CRM entities.

·        Demonstrated proficiency in understanding and implementing business workflows, processes and Flows.

·        Demonstrated proficiency in using the CRM SDK or plugin platforms.

·        Demonstrated proficiency with Microsoft .NET + development using C#.

·        Demonstrated proficiency in Power Platform, Power Pages, and Canvas Apps.

·        Experience with source control management systems and continuous integration/deployment environments.

·        Internally motivated, able to work proficiently both independently and in a team environment.

·        Proven communication skills with both internal team members and external business stakeholders.

·        Strong initiative to find ways to improve solutions, systems, and processes.

·        Experience with Microsoft Real Time Marketing an advantage

·        Experience with Power BI an advantage

·        Must have fluent English language skills.

Key Responsibilities would include:

·        Keep up to date with the latest Dynamics 365 CRM and Power Platform features, AI advancements, and best practices.

·        Design, develop, and maintain advanced Power Apps solutions for custom business applications and processes.

·        Create secure, scalable APIs to be consumed by third-party platforms.

·        Build and maintain integrations between Dynamics 365, Power BI, and external systems.

·        Automate workflows and business processes using Power Automate, integrating AI for smarter workflows.

·        Design and implement interactive dashboards/reports using Power BI, leveraging AI for deeper insights.

·        Troubleshoot/debug Dynamics 365 and Power Platform solutions.

·        Keep up to date with the latest Dynamics 365 CRM and Power Platform features, AI advancements, and best practices.

·        Identify opportunities for improvement and recommend strategies for optimization and efficiency.

·        Engage directly with product creators and influencers, influencing the trajectory of tools and services.

·        Mentoring junior team members.

·        Responding to requests from the Support desk.

·        Writing Blogs/Educational articles for the website.

Create educational presentations to internal team members.