Principal Product Manager

Position: Principal Product Manager Rail Operations & Service Recovery-163863

Location: Washington, DC-Local
12 months

Required Qualifications & Experience

• Experience Level: 10+ years of progressive product management experience leading complex, mission-critical enterprise solutions (transportation, logistics, or operational platforms strongly preferred).
• Education: Bachelor s degree in Business, Information Technology, Engineering, or a related field; or an equivalent combination of education and experience.
• Domain & Technical Expertise: Demonstrated experience with incident management systems, service recovery operations, and customer-facing service continuity platforms.
• Agile Leadership: Proven background operating within Agile and Scaled Agile Framework (SAFe) delivery environments, managing complex cross-team dependencies without direct authority.
• Tooling Proficiency: Advanced proficiency with product management and collaboration tools, including Jira Align, Confluence, Visio, Figma, and Microsoft Office Suite.
• Soft Skills: Exceptional executive presence, strategic thinking, problem-solving, and stakeholder facilitation skills in ambiguous, high-stakes environments.
• Preferred Certifications: Product Management certification (SAFe POPM, Pragmatic Institute, AIPMM, or equivalent) preferred; PMP certification is a plus.