Laboratory Technician

Job Location: Austin, TX

Job Type: Contract

Job Overview:

Requirement/Must Have:

• Experience with computer system assembly, operation, and troubleshooting.
• Strong attention to detail and ability to follow defined processes.
• Ability to work independently and within a team environment.
• Good verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office applications including Word, Outlook, Excel, and Teams.

Experience:

• 2+ years of experience with PC hardware assembly, operation, and debugging.
• Experience handling computer components in an ESD-safe environment.
• Experience with inventory management processes.
• Experience testing CPUs and validating system performance.
• Experience using issue tracking systems such as JIRA or similar tools.
• Previous experience working in an RMA team environment preferred.

Responsibilities or Duties:

• Assemble and validate benchtop computer platforms in the laboratory.
• Troubleshoot and resolve hardware and system issues.
• Perform regular monitoring, maintenance, and assessment of systems.
• Flash BIOS versions, update firmware, and install operating systems.
• Conduct visual inspection and cleaning of CPUs.
• Test CPUs on multiple systems using proprietary test suites and log results accurately.
• Manage inventory of hardware components and CPUs in the laboratory.
• Coordinate shipping logistics and communicate with the Global Logistics team regarding shipments.
• Maintain accurate documentation and records of system activities and testing results.

Should Have:

• Strong organizational and documentation skills.
• Ability to adapt quickly to changing priorities.
• Strong problem-solving and analytical skills.
• Familiarity with laboratory and hardware testing environments.

Skills:

• PC Hardware Assembly.
• Hardware Troubleshooting and Debugging.
• BIOS Flashing and Firmware Updates.
• CPU Testing and Validation.
• Inventory Management.
• Microsoft Office Suite.
• JIRA or Issue Tracking Systems.
• System Maintenance.
• Documentation and Reporting.

Qualification and Education:

• High school diploma or equivalent required.