Change Manager

Toronto, ON, CA • Posted 1 day ago • Updated 1 day ago
Contract Corp To Corp
Contract W2
12 Months
On-site
Depends on Experience
Fitment

Dice Job Match Score™

⏳ Almost there, hang tight...

Job Details

Skills

  • Collaboration
  • Dashboard
  • IT Service Management
  • Microsoft Power BI
  • Problem Management
  • Regulatory Compliance
  • Reporting
  • Root Cause Analysis
  • SLA
  • Scripting

Summary

We are looking for Change Manager for our client in Toronto, ON

Job Title: Change Manager

Job Location: Toronto, ON

Job Type: Contract

Job Overview:

  • Looking for professionals with strong ITSM expertise and automation skills to drive governance across Incident, Change, and Problem management.
  • The role focuses on improving compliance, efficiency, and transitioning to a data-driven governance model.

Requirement/Must Have:

  • Strong experience in ITSM (Incident, Change, Problem Management).
  • Hands-on with Power Automate / Power BI / automation tools.
  • Experience with SLA reporting, governance, and RCA validation.
  • Good understanding of enterprise systems and production environments.

Responsibilities:

  • Ensure ticket quality, SLA adherence, and RCA completeness.
  • Govern ITSM processes and drive standardization.
  • Automate manual governance tasks using Power Automate, Power BI, or scripting tools.
  • Build dashboards, scorecards, and governance reports.
  • Collaborate with SRE, Dev, and Ops teams to improve reliability.
  • Analyze change impact and incident trends.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10516350
  • Position Id: ON_CGMA_0514
  • Posted 1 day ago
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Toronto, Ontario

Today

Easy Apply

Third Party, Contract

Depends on Experience

Toronto, Ontario

21d ago

Easy Apply

Contract, Third Party

Depends on Experience

Remote or Toronto, Ontario

Today

Easy Apply

Third Party, Contract

Depends on Experience

Toronto, Ontario

Today

Contract

10 K+

Search all similar jobs