Systems Administrator, SME

Overview

Employment in this role is conditional upon successful execution of the contract by the client.

The Work

The Systems Administrator will support our client's program. This role requires advanced technical expertise in configuring, maintaining, and optimizing Linux/Unix-based systems and related infrastructure. Candidates must demonstrate proficiency across diverse platforms and enterprise environments, including hands-on experience with cloud platforms, virtualization, network/element management systems (NM/EM), and compliance-based operations.

This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Responsibilities

Key Responsibilities

• System Administration: Perform ongoing administration of Linux/Unix (Red Hat Enterprise Linux) and Windows Server environments, ensuring optimal system performance and reliability.
• Virtualization: Manage and maintain virtualized environments, with expertise in VMware vCenter.
• Network/Element Management & Integration: Support and integrate Network Management and Element Management (NM/EM) systems, including configuration and troubleshooting of enclave Ethernet switches, TCP/IP environments, and related networking technologies.
• Storage Administration: Implement and manage SAN/NAS solutions, ensuring performance and scalability.
• Backup & Recovery: Develop and execute robust backup and recovery strategies to maintain system integrity and availability.
• Cloud Environments: Provide support for AWS cloud infrastructure, including deployment, configuration, operations, and scaling of resources.
• Scripting & Automation: Develop and deploy bash/Perl scripts to automate routine processes, enhance efficiency, and streamline administrative tasks.
• System Optimization: Optimize resource utilization, monitor system capacity, and perform continuous system health checks and improvements.
• Regulatory Compliance: Apply and maintain compliance with DISA STIGs and other relevant standards, ensuring security across all systems.
• Preventive Maintenance: Plan and conduct regular maintenance on operating systems, storage systems, and virtual infrastructures. Respond to and resolve system/environment issues promptly.
• SLAs & Reporting: Monitor and report on system performance to meet stringent SLA/ALP metrics and organizational requirements.
• Client Support: Assist users in accessing and utilizing business systems, ensuring high levels of customer satisfaction.
• Incident Management: Utilize BMC ITSM or similar tools to track and resolve incidents, collaborating with cross-functional teams and external vendors to address technical challenges.
• Other duties as assigned.

Qualifications

Qualifications - Here's What You Need

The qualifications and skills listed below are intended to provide a general overview of the requirements for this position. However, due to the anticipated nature of the contract and the absence of a finalized task order from the client, this list should not be considered all-encompassing. Additional qualifications, certifications, skills, or experience specific to the client's requirements may be identified and requested upon award of the task order. Candidates should demonstrate flexibility and a willingness to adapt to evolving responsibilities as outlined by the client.

• Bachelor's degree in Information Technology, Computer Science, or a related field, with 10-15 years of experience OR a Master's degree with 6-12 years of experience (equivalent experience will be considered).
• Proficiency in the following key areas:
  • Linux/Unix administration, including Red Hat Enterprise Linux (RHEL).
  • Windows Server administration.
  • Working with VMware vCenter and virtual environments.
  • Experience with AWS cloud infrastructure.
  • Managing SAN/NAS storage solutions.
  • Configuring and troubleshooting Ethernet switches and TCP/IP networking.
  • Developing scripts using bash, Perl, or other scripting languages.
  • Applying and enforcing DISA Security Technical Implementation Guides (STIGs).
  • Monitoring and maintaining SLAs using BMC ITSM or similar tools.
  • Implementing robust backup/recovery procedures.
• Top-Secret Clearance is required.
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:

• Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
• Exceptional verbal and written communication skills.
• Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
• Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
• Must be self-motivated and able to work well independently as well as on a multi-functional team.
• Ability to handle sensitive and confidential information appropriately
• Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.

Preferred Qualifications:

• Experience in integrating and supporting Network/Element Management Systems (NM/EM).
• Proven track record of SLA/ALP metrics and measurable performance improvements.

Our Commitment to you / overview of benefits

• Medical, Dental and Vision Insurance; Wellness Program.
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter).
• Short-Term and Long-Term Disability options.
• Basic Life and AD&D Insurance (Company Provided).
• Voluntary Life and AD&D options.
• 401(k) Retirement Savings Plan with matching after one year.
• Paid Time Off.

Reports to: Program Manager

Working Conditions

• Professional office environment, with the ability to work onsite in the main office.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• May require lifting and moving hardware equipment weighing up to 50 pounds.
• Some tasks may involve standing, bending, or working in confined technical spaces.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.
• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.