Associate Business Operations Analyst
Hybrid in Greensboro, NC, US • Posted 2 hours ago • Updated 1 hour ago
Dahl Consulting
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Summary
Location: Greensboro, NC | Hybrid – onsite 3 days per week
Job Type: Contract (12 months)
Compensation: $18 - $20 p/h
Industry: Chemical Manufacturing
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About the Role
We are seeking an Associate Business Operations Analyst to support field operations for a leading global provider of water, hygiene, and energy technologies. This role focuses on managing operational processes for quick-service and full-service restaurant accounts, ensuring accurate reporting, billing alignment, and efficient installation workflows. You will play a key role in driving process improvements and supporting automation initiatives that enhance customer experience and operational efficiency.
As an Associate Business Operations Analyst – Field Support, you will:
- Process and verify construction reports for new and remodeled restaurant locations.
- Respond promptly to inquiries from customers, account managers, and field teams.
- Update and modify reports based on field feedback to maintain accuracy.
- Submit installation order requests and set up account numbers in SAP and CRM systems.
- Review and update billing information to ensure proper account alignment.
- Collaborate with account managers to resolve billing discrepancies and support customer-facing communications.
- Contribute to process improvement projects focused on workflow efficiency and automation.
Required
- Associate degree in Business Administration or related field.
- 5+ years of professional experience, particularly in customer-facing and sales support roles.
- Strong IT/technical aptitude to implement updated processes and troubleshoot systems.
- Proficiency in SAP applications and CRM systems.
- Intermediate Excel skills (pivot tables, formulas, data analysis).
- Strong business acumen with adaptability to technology-driven solutions.
- Troubleshooting skills to support automation and sales initiatives.
- Strong organizational skills with the ability to manage multiple tasks.
- High attention to detail and accuracy.
- Self-motivated and proactive approach to work.
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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- Dice Id: 10109792
- Position Id: 28857
- Posted 2 hours ago
Company Info
Since 1993, Dahl Consulting has been a leader in providing and implementing adaptive staffing and workforce solutions for its clients. DAHL specializes in workforce process management, vendor management services, as well as sourcing and staffing services. Their workforce solutions and programs ensure clients have the right people, the right process, and the right relationships, all at the right cost. DAHL s size and service offerings enable them the flexibility to provide simple and affordable solutions adaptable to any enterprise s current program, as well as future growth. Visit www.dahlconsulting.com for more information.
The mission of Dahl Consulting is to assist businesses with the creation, delivery, and support of new and existing systems to improve their level of performance through one or a combination of our service offerings. Our core competency is managing the process of procuring contract and temporary labor by finding creative ways to maximize the efficiency and effectiveness of the customer's contingent labor program.
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