Title: ServiceNow Solution Architect
Location: United States (Remote)
Employment: Contract/Full-time
This is a leadership role that involves highly satisfying work in the field of proactive value creation and problem-solving for stakeholders involved.
Responsibilities:
· Experience across industry verticals, especially Technology/Hi Tech, Software, Professional Services, and Mfg &, with the flexibility & initiative to take up other industry domains.
· 13+ years of experience in Design and architect end-to-end solutions leveraging ServiceNow platform capabilities.
· Industry Specific Consulting and advisory services, working with Customers identifying and solving business problems.
· Multiple transformation program experience in one or more of the following industries: Technology/Hi Tech, Software, Professional Services, Mfg with an in-depth understanding of the industry domain and Trends.
· Excellent articulation skills and ability to pitch to CXOs on Innovation and Thought Leadership.
· Experience in working with a team based in multiple time zones.
· ServiceNow Certified Technical Architect (CTA) is preferred.
· Proven expertise in designing and implementing complex ServiceNow solutions, including custom applications and Integrations.
· Strong understanding of JavaScript, HTML, CSS, and ServiceNow scripting language.
· Strong Problem-solving and communication skills.
· Ability to manage diverse teams and project stakeholders (Customer & TCS management, ServiceNow).
· Experience in working with a team based in multiple time zones.
· Leadership abilities to inspire and guide the team.
· Innovation Mindset.
Qualifications:
· Industry led Advisory & Transformation Experience.
· Certified Technical Architect (CTA) – ServiceNow.
· 7+ years of ServiceNow ecosystem experience.
· At least 1 industry domain experience (Technology/Hi Tech, Software, Professional Services, Mfg).
· Ability to manage CXOs and customer stakeholders.
NICE TO HAVE
· Certified Application Developer (CAD)
· Certification Implementation Specialist (CIS) in one or more areas
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