ServiceNow Technical Consultant

Job Title: ServiceNow ITOM Functional Consultant Location: North Carolina, US (Remote work is also fine, but the candidate must be able to go to the office when required) Duration: Contract Job Description: A ServiceNow ITOM Functional Consultant is responsible for understanding business requirements, designing functional solutions, and driving implementation of ITOM modules (Discovery, Service Mapping, Event Management, CMDB, etc.) to improve IT operations visibility, automation, and

Job Title: ServiceNow Technical Architect Location: Remote Key Responsibilities 1. Architecture & Solution Design Define end-to-end architecture for ServiceNow solutions with primary focus on: o ITSM (Incident, Request, SLA lifecycle) o Virtual Agent (self-service and chatbot automation) Translate business requirements into scalable, automation-driven solutions Design conversational workflows integrated with backend ITSM processes 2. ServiceNow ITSM & Virtual Agent (C

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp