QA Lead

The Quality Assurance Specialist Level 3 (QAS3) is responsible for the design, pilot, and implementation of the software quality. The Quality Assurance Lead is responsible for communicating with sponsors/stakeholders regarding the progress of the quality approach and a summary of the metrics.

Key Responsibilities:

• Conduct software quality reviews at phase-end, ensuring work products and processes comply with approved, tailored procedures and standards.
• Review project development activities and internal tasks against project plans, templates, procedures, and applicable third-party requirements.
• Perform detailed reviews of interim and final work products to verify compliance.
• Produce required software quality assurance reports as outlined in the project s QA plan.
• Report all identified noncompliance issues and track action item resolution.
• Ensure teams follow defined development processes and organizational quality standards.
• Identify process and work product improvement opportunities and escalate to appropriate stakeholders.
• Obtain and provide feedback to project teams on process effectiveness and improvement needs.
• Support continuous improvement planning and communicate improvement measures across teams.
• Assist in managing and enhancing QA team processes.
• Track and monitor action items, issues, risks, deadlines, and process improvement opportunities.
• Ensure appropriate stakeholders are informed of risks, deadlines, and progress on resolutions.
• Verify measurement procedures are followed and required metrics are collected.
• Estimate time requirements and schedule QA review activities.
• Develop and manage short- and long-term plans for organization wide software quality needs.
• Balance workload across team capacity and coordinate necessary skills and resources.
• Coordinate work within and across teams, facilitating proactive issue resolution.
• Communicate clear status updates, team goals, and organizational standards.
• Provide meaningful guidance to teams on process compliance, quality expectations, and improvement areas.
• Work with customers and stakeholders as needed to ensure alignment.
• Conduct training for project teams on the software quality review process.
• Research issues independently before seeking assistance from QA leadership.
• Offer recommendations and options to help teams resolve quality related issues.
• Organize and manage work effectively, completing assignments on schedule.
• Demonstrate strong communication skills, teamwork, and adherence to quality standards.
• Manage and report time spent on all work activities.