Audio Visual Service Technician

AV Service Technician - Crestron / AMX
Enterprise AV | CT & MA
Territory | Long-Term Contract
TEKsystems is partnering with one of the top enterprise AV integrators in the region to place an experienced AV Service Technician on a long-term contract engagement - minimum 3 years - supporting a well-established client base across Connecticut and into Massachusetts. You'll be embedded as the go-to field expert, building real relationships with enterprise clients and working on some of the most sophisticated AV systems in the market - executive boardrooms, conference centers, and high-end corporate environments.

What You'll Be Working On

• Custom Control Systems: Crestron DM & NVX, AMX
• Video Conferencing Systems in executive and enterprise environments
• AV over IP (AVoIP) across LAN, WAN, and internet
• Audio DSP Systems: amplifiers, speakers, microphones
• Projection Systems, Displays, Video Walls & Digital Signage
• RF Systems - analog & digital (basic exposure)

What You'll Be Doing

• Diagnosing and resolving system, signal, and connectivity issues across complex AV environments
• Performing preventative maintenance on client systems
• Conducting site surveys to support service agreements and quotes
• Writing clear service reports and maintaining system documentation
• Managing multiple service calls and priorities independently across the CT/MA territory
• Interfacing directly with enterprise-level clients - you're the face of the operation in the field
• Mentoring junior and intermediate technicians when the opportunity arises

What We're Looking For

• 3+ years of AV field service experience (5+ years of installation experience will be considered)
• Hands-on experience with Crestron and/or AMX systems - this is a must
• Strong troubleshooting instincts - you know how to isolate a problem and own it through resolution
• Comfortable working independently in executive and customer-facing environments
• Own basic hand tools and understand proper field practices
• Strong written and verbal communication skills

Nice to Have

• CTS certification - highly preferred
• Two-year technical degree or equivalent hands-on experience

Why This Role Stands Out

• 3+ year contract - real stability, not a 3-month engagement
• Work on genuinely high-end enterprise AV systems, not cookie-cutter installs
• Daily variety - different clients, different environments, across CT and MA
• Be the trusted technical expert in the field, not just another installer
• Clear path from installation background into service specialization

Job Type & Location
This is a Contract position based out of Hartford, CT.
Pay and Benefits
The pay range for this position is $45.00 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Apr 3, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.