IT, Systems Engineer 2

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!

Salary Range
$75,000.00 - $112,500.00

Overview

Administer and maintain the Computer Science Zoo, a complex multi node Linux server environment, along with its associated instructional and research workstations. Diagnose and resolve advanced Linux server and workstation issues, including those involving Ansible automation, configuration management, and system deployment. Oversee and support the operation of a small data center located in Becton and the Greenberg Concourse, ensuring reliable infrastructure for engineering courses and research activities.Provide expert level support for Linux systems, including performance tuning, security hardening, system monitoring, and configuration management. Implement and document best practice workflows, procedures, and technical standards to ensure reliability, continuity, and operational excellence across supported environments. Collaborate with faculty, researchers, and technical staff to understand and meet specialized computing needs within engineering and computer science.

Required Skills and Abilities

1.General understanding of computer architecture, operating systems, and data structures.

2.General understanding of software engineering best practices.

3.Developed analytical, critical thinking, research, and problem-solving skills.

4.Developed interpersonal, written, communication, presentation, and organizational skills.

5.Familiarity with systems analysis methods and techniques.

Principal Responsibilities

1. Assist with the build, configuration, and documentation of IT infrastructure.
1. Maintain and support IT infrastructure, ensuring adherence to standards and service level objectives.
1. Monitor and troubleshoot IT infrastructure.
Analyze and report on performance metrics.
1. Implement and support robust and secure IT solutions.
1. Serve as a technical liaison; support & collaborate with internal and external stakeholders.
1. Contribute to development & implementation of best practices.

Required Education and Experience

Bachelor's Degree and two years of experience or equivalent education and experience.

Skills and Abilities

General understanding of computer architecture, operating systems, and data structures.

General understanding of software engineering best practices.

Developed analytical, critical thinking, research, and problem-solving skills.

Developed interpersonal, written, communication, presentation, and organizational skills.

Familiarity with systems analysis methods and techniques.

Job Posting Date
02/09/2026

Job Category
Professional

Bargaining Unit
NON

Compensation Grade
GS-2

Compensation Grade Profile
GS-2h

Time Type
Full time

Duration Type
Staff

Work Model
Hybrid

Location
55 Whitney Avenue, New Haven, Connecticut

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

Salary offers are determined by a candidate's qualifications, experience, skills, and education in relation to the position requirements, along with the role's grade profile and current internal and external market conditions.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual's sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.