Senior Business Systems Analyst – Data & AI

The Senior Business Systems Analyst (BSA) will play a critical role in supporting enterprise-level AI and data-driven initiatives. This role requires strong technical expertise in data querying, analysis, and a foundational understanding of AI concepts. The BSA will collaborate with cross-functional teams to gather and document business requirements, validate data sources, and support the design and implementation of intelligent solutions.

Responsibilities

• Data Querying & Validation: Write and optimize SQL queries to extract, validate, and analyze data from enterprise systems. Use tools like Postman to test and validate RESTful APIs and data integrations.
• Data Analysis & Visualization: Perform data profiling and analysis using Python (Pandas, NumPy), Excel, and Power BI. Identify data quality issues and support remediation efforts.
• AI & Machine Learning Awareness: Understand core AI/ML concepts such as supervised learning, feature engineering, and model evaluation. Collaborate with data scientists and engineers to ensure business requirements align with model capabilities.
• Requirements Gathering & Documentation: Facilitate stakeholder meetings to elicit business needs and translate them into detailed user stories and functional specifications. Document workflows, use cases, and test scripts to support development and QA teams.
• System Integration & Technical Collaboration: Support integration of AI solutions with existing enterprise systems. Work closely with developers, architects, and QA teams to ensure technical feasibility and solution quality.
• Participate in division level planning activities as directed by management. This includes continually identifying and supporting opportunities to improve systems and business processes, project management/applications development methodology and product reviews or pilot.
• Perform problem solving function in a team environment across business functional areas. Responsibilities will involve family of interrelated functional areas across business divisions.
• Responsible for ensuring the appropriate change management is implemented such as business training is provided to ensure a smooth "go-live" scenario.
• Collaborate with stakeholders, business users and subject matter experts (SME) to discover and document business requirements, translating from high-level business requirements into the user stories, necessary details and specifications needed by other team members, which includes internal & external stakeholders, quality assurance testing member, technical developer, system integrators and other members of the team through meeting facilitation and presentation.

Requirements

Education and Experience:

• Bachelor’s or Master’s degree in Computer Science, Data Science, or related field.
• 5+ years of experience in IT or business systems analysis, preferably in data-centric or AI-related projects.
• Experience with enterprise applications such as SAP, CRM, SharePoint, and cloud platforms.
• Managed mid-size to large projects
• Demonstrated experience with best practices for the applicable job functions
• Multiple application full life-cycle implementations and upgrade experience

Skills and Attributes:

• Proficient in SQL (queries and stored procedures) and API testing tools (e.g., Postman).
• Good understanding of data modeling and relational databases
• Strong analytical skills with hands-on experience in Python, Excel, and Power BI.
• Familiarity with AI/ML concepts, RAG, and their application in business solutions.
• Excellent documentation and communication skills.
• Experience with Azure Application Insights
• Ability to work independently and manage multiple projects simultaneously.