Adoption Marketing Events Manager

Adoption Marketing Events Manager

Location: Remote

Pay Rate: $62/hr on w2

Est End Date : 12/23/2026

Job Description: The Opportunity The Adoption Marketing Team at client is looking for an exceptional Events and Operations Manager to support the team in delivering outstanding learning event experiences for our customers. This person will support learning event and customer programs through end-to-end project management, including organization, execution, and reporting, to drive user adoption and retention at scale. This role will report directly to the Director, Adoption Marketing, and will work closely with our Adoption Marketing, Customer Engagement, Experience League Platform, Product Management,, and Product Marketing teams. What you'll Do Support our premier advocate program, Client Champions, 220+ of Client s most expert customers across our CX Enterprise products Application process for 2026-2027 Client Champion class Project manage the end-to-end judging process across 6 solutions, maintaining timelines and keeping stakeholders aligned Coordinate and track application submissions, ensuring organized handoffs to the judging panel Support Adoption Marketing managers with the onboarding and offboarding of 220+ strategic advocates, including tracking status, communications, enablement, and documentation Client Champion Forum multi-day in-person event Execute event programming developed in partnership with adoption marketers, managing all logistics for the in-person event Own vendor coordination, room logistics, catering, AV, and on-site execution Build and maintain the run-of-show and internal communications leading up to the event Support adoption marketers with Product Team participation, including managing content delivery, coordinating speaker prep, and slide collection Plan for Client Summit 2027 conference (March 22-25) Develop the event programming in partnership with adoption marketers Work with centralized Summit team to manage logistics for the in-person event, serving as the day-to-day point of contact for scheduling and coordination Support adoption marketers with Skill Exchange @ Summit sessions, including managing content delivery from customers

What you need to succeed Bachelor s degree, with an emphasis in business, marketing, or related field 5+ years of event, marketing, and/or customer marketing experience preferred Ability to leverage and use AI and agents to streamline operational processes Marketo experience a plus Customer-centric with a what s best for the customer approach Strong program development and management skills Proven ability to collaborate cross-functionally and be an exceptional teammate Accountable for your performance and results, and committed to delivering your best A font of creativity -- you take pride in coming up with fun, exciting ideas to make customers happy and successful Self-motivated, diligent, organized, and willing to take complete ownership of a project Excellent writing and interpersonal skills Flexible, can-do outlook, with the ability to thrive in a highly dynamic environment AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Client, we empower employees to innovate with AI and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it s restricted during live interviews.