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IT Support Specialist

Jackson, MS, US • Posted 13 hours ago • Updated 13 hours ago

Contract W2

Contract Independent

On-site

Depends on Experience

Beacon Systems, Inc

Fitment

Dice Job Match Score™

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Job Details

Skills

Active Directory
Communication
CompTIA
Computer Hardware
Computer Networking
Computer Science
Conflict Resolution
Customer Service
DHCP
DNS
Dragon NaturallySpeaking
Endpoint Protection
Help Desk
Information Technology
Inventory
Laptop
Management
Microsoft
Microsoft Azure
Microsoft Office
Microsoft Windows
Mobile Devices
Network
Network+
Onboarding
Operating Systems
Printers
Problem Solving
Repair
Service Desk
TCP/IP
Technical Support
desktop
IT Support

Active Directory
Communication
CompTIA
Computer Hardware
Computer Networking
Computer Science
Conflict Resolution
Customer Service
DHCP
DNS
Dragon NaturallySpeaking
Endpoint Protection
Help Desk
Information Technology
Inventory
Laptop
Management
Microsoft
Microsoft Azure
Microsoft Office
Microsoft Windows
Mobile Devices
Network
Network+
Onboarding
Operating Systems
Printers
Problem Solving
Repair
Service Desk
TCP/IP
Technical Support
desktop
IT Support

Summary

Position Title: IT Support Specialist

Location: Jackson, MS 39201

Work Arrangement: Onsite

Mode of Interview: Video and In Person

Position Description and Job Skill Set

Provides a full range of on-site and remote end-user support for the DAH network. Repair desktop PCs, laptops, printers, monitors, and mobile devices. Install, configure, and update operating systems and office applications. Respond to help desk requests via phone, chat, or in person. Log, track, and resolve issues using ticketing systems. Set up new workstations and manage onboarding or offboarding tasks, including user account creation and permission setups. Maintain inventory records for hardware, software licenses, and IT supplies. Escalate complex or network-wide issues to senior system or network administrators.

Required Skills/Experience

Typically requires a high school diploma, vocational training, or an Associate s/Bachelor s degree in Information Technology or Computer Science. 1 to 4 years of relevant IT support or service desk experience. Knowledge of Windows 10/11, Microsoft Office 365, Azure/Active Directory, basic networking (DNS, DHCP, TCP/IP), and endpoint security tools. Strong communication, patience, customer service mindset, and problem-solving abilities

Preferred/Not Required

Preferred skills/experience CompTIA A+, CompTIA Network+, or Microsoft credentials are preferred.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10230636
Position Id: 9077571
Posted 13 hours ago

Company Info

About Beacon Systems, Inc

Beacon Systems (BeaconGov) is provider of strategic technology and business solutions to federal government entities alongside partners with strong federal, state and local backgrounds.

Senior Partners are military veterans who served our country with dignity and commitment. Our solid core staff and existing partnerships can readily access technical and support personnel nationwide.

BeaconGOV specializes in providing comprehensive Information Technology (IT) support services offering complete application development and implementation services, outsourcing, support, and training for enterprise wide systems that all synthesize into a smoothly integrated operation that will consistently aid in the advancement of the business from one level of production and efficiency the next level.

Beacon Systems is a Small, minority- woman-owned, and 8(a)/SDB certified company that demonstrates the season qualities of a larger company. Its management comprises of industry leaders with strong federal backgrounds who have demonstrated running successful companies and committed to results for our clients.

Careers

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Contact the job poster

Vijay Kumar

Recruiter @ Beacon Systems, Inc

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