Engineer Systems Support
• Posted 30+ days ago • Updated 10 hours ago
Medline Industries, LP
Dice Job Match Score™
🎯 Assessing qualifications...
Job Details
Skills
- Technical Support
- SUS
- Laptop
- Microsoft SCCM
- Network
- LOS
- Computer Hardware
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Operating Systems
- Microsoft Windows 7
- Microsoft Windows
- SAP
- IBM iSeries
- Microsoft Office
- LAN
- DHCP
- TCP/IP
Summary
Objetivo General:
Brindar soporte de primer y segundo nivel (hardware/software) a usuarios finales en Medline y asistiendo de manera remota o via telefonica.
Responsabilidades:
- Registro diario de los diferentes incidentes relacionados a tecnologas de la informacin (hardware/software) en sistema HEAT asi como su resolucin.
- Soporte a usuario final (troubleshooting hardware/software). Brinda soporte a los diferentes dispositivos de tecnologias usados por la compania en sus diferentes procesos, Tabletas, dispositivos moviles, laptops, PC's, impresoas, handhelds, etc. Asi como a distintas aplicaciones basadas en Windows.
- Diagnstico y resolucin de incidentes relacionados con tecnologas de Informacion de usuario final.
- Crear imgenes en equipos (PC's y laptops) autorizados por la empresa usando SCCM.
- Asistir en el inventario de equipo de TI, asi como identificacin de activos, nmeros de parte, configuracin de informacin, etc.
- Asistencia en escalacion de incidentes de tercer nivel o que requieren de participacin de de otras reas de TI en sitio o en oficinas corporativas (Server Team, Network Team, etc.)
- Participar en proyectos de hardware/software, implementaciones y/o actualizaciones.
- Solicitud de compra de tecnologa (hardware/software) para los distintos usuarios de Medline.
- Instalacin de equipo (hardware y dispositivos de red) bajo demanda.
- Mantener y vigilar el cableado estructurado de red.
Perfil Profesional
Experiencia / Conocimientos Tecnicos
- Al menos 2 aos brindando soporte a usuario final.
- Uso de aplicaciones basadas en Windows.
- Microsoft Office (Excel, Word, Power Point).
- Dispositivos de red.
- Troubleshooting bsico a Windows 7 y Windows 10.
- Soporte a software basado en Windows como SAP, AS400, Office suite versiones 2010 y 2016.
- Conocimiento de redes (LAN, DHCP, TCP/IP)
- Ingles 60% mnimo.
Competencias/Softskils:
- Alto sentido de urgencia y responsabilidad.
- Capaz de dar seguimiento a proyectos de implementacin de IT.
- Enfocado a objetivos.
- Proactivo.
- Facilidad de palabra y comunicacin efectiva.
- Disponibilidad de horario, flexibilidad para rotar entre turnos.
Formacion Academica:
- Ingeniera en Sistemas, Licenciatura en informtica o carrera
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, disability/handicap status or any other legally protected characteristic.
- Dice Id: 10116711
- Position Id: R2601959
- Posted 30+ days ago
Company Info
Information Technology at Medline
Medline Industries, LP is the leading nationwide supplier of medical, surgical, and pharmaceutical products to hospitals, nursing homes, HME providers, surgery centers, physician offices and homes care/hospice settings.
Information Technology (IT) at Medline encompasses all our technology focused roles within a 650+ employee division. IT is a driving force behind Medline’s applications, security, systems support and more. Our employees take a customer-focused approach to understand the business’ requirements and translate that into a tech-based solution.
Medline's Information Technology department works to provide the company and its employees with the best technology infrastructure, support, development, procurement, services, and technology innovation management. Primary focus areas include multi-tier help desk support, data protection and security, project management and development, eCommerce development, software and hardware procurement and maintenance, and network infrastructure management.
Areas of Focus:
• Cybersecurity: Security Analyst, Cloud Security Engineer
• Infrastructure: Database Administrator, Linux/System Administrator, Cloud Engineer
• Applications (SAP, Manufacturing, WMS): Systems Analysts (SAP), Developers (.NET, Java)
• E-Commerce: Developers (UI/Java), QA/Software Testing, DevOps, Business Systems Analysts
• Automation/Business Intelligence: Automation Engineers, Data Scientists, Data Engineer, BI Developers, BI Systems Administrators
• Architecture, PMO, Information Governance: Architects (Applications, Solutions, Enterprise), Project Managers
Never miss an opportunity! Create an alert based on the job you applied for.Similar Jobs
It looks like there aren't any Similar Jobs for this job yet.
Search all similar jobs