ServiceNow SAM Pro Developer/ Architect

• Posted 2 days ago • Updated 2 days ago

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Sage IT Inc

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Summary

Role: ServiceNow SAM Pro Developer / Architect

Location: McLean, VA/ Plano, TX (Hybrid)

A ServiceNow SAM Pro Architect designs and leads the implementation of Software Asset Management solutions, focusing on , creating technical roadmaps, integrating with discovery tools (SCCM, JAMF, etc.), managing licenses (publisher packs, entitlements, reconciliations), configuring SaaS/custom apps, and ensuring compliance while defining governance and providing user training, all to optimize software spend and risk for enterprises.

Key Responsibilities

Architecture & Strategy: Develop overall technical strategies, roadmaps, and design standards for SAM Pro implementations, ensuring scalability and security.
Implementation Leadership: Oversee end-to-end deployment, from initial setup to customization, including publisher packs and plugins.
Integration: Integrate SAM Pro with discovery sources (e.g., SCCM, JAMF, Intune) and other platforms (Jira, Salesforce, O365, Adobe) via APIs or data imports.
Data Management: Manage entitlement uploads, data normalization, reconciliation, and lifecycle tracking for software.
Customization: Configure license metrics (user, consumption), transform maps, scheduled imports, and define taxonomy for non-discoverable software.
Stakeholder Collaboration: Work with business leaders, IT teams, and service partners to gather requirements and translate them into technical solutions.
Governance: Define roles, responsibilities, and processes for managing software assets, ensuring audit readiness.
Mentorship & Support: Provide technical guidance, create documentation, and train end-users for effective adoption.

Key Skills & Experience

Deep expertise in ServiceNow SAM Pro (Software Asset Management Professional).
Strong understanding of ITAM/SAM principles, software licensing models, and compliance.
Experience with data integration (APIs, Transform Maps, Discovery).
Knowledge of ITIL processes and CMDB.
Certification (e.g., ServiceNow SAM Pro Implementer) is often preferred.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10120222
Position Id: 2025-90013
Posted 2 days ago

Company Info

About Sage IT Inc

Sage IT is a IT services provider of innovative technology-driven solutions, services and resources. At SAGE, we believe that success results from delivering high quality service while being responsible, flexible, and innovative.

SAGE offers comprehensive application development, technology consulting, business processes re-engineering, professional staffing, implementation and support services for companies all over the world. SAGE also offers industry-specific solutions, strategic outsourcing, and integration services through a unique onsite, offsite, offshore delivery model that helps our customers achieve rapid implementation, world-class quality and reduced costs.

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