Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers' critical path of progress by making them smarter, faster and more efficient.
Job Summary & Responsibilities Responsible for ensuring Onto Innovations customers receive a high level of support through real time communication and system knowledge.
- Install new systems within the US region.
- Respond to customer requests for tool support and regular maintenance.
- Provide technical assistance to ONTO's US customers in real time in both onsite and remote situations.
- Read electrical and hardware schematics.
- Communicate daily status both internally and externally.
- Time management in high pressure situations.
- Flexibility and adaptability.
Qualifications - Preferred Field Service experience in the Semiconductor Industry.
- College/University degree in engineering.
- Ability to identify and use common hand tools.
- Ability to work unsupervised yet within a team setting.
- Troubleshooting experience in electrical, mechanical and software applications.
- Excellent interpersonal & communication skills in a technical environment.
- Ability to utilize all Microsoft Office products including PowerPoint, Word and Excel.
- Ability to travel regularly throughout the US and internationally, approximately 75% of the time.
Why Join Onto Innovation?
At Onto Innovation, we believe your work should matter-and so should your well-being. That's why we offer competitive salaries and a comprehensive benefits package designed to support you and your family. From health, dental, and vision coverage to life and disability insurance, PTO, and a 401(k) with employer match, we've got you covered. You'll also enjoy access to our Employee Stock Purchase Program (ESPP), wellness initiatives, and cutting-edge tools-all within a collaborative, inclusive culture where your contributions are valued and recognized.
Compensation & Growth Base Salary Range:
$56,240.00 - $84,360.00, offered in good faith and based on experience, location, and qualifications.
- Additional Rewards: Annual bonus opportunities and potential long-term incentives tied to both company and individual success.
Empowering Every Voice to Shape the Future:
Onto Innovation is committed to creating a workplace where every qualified candidate has an equal opportunity to succeed. We evaluate applicants based on skills, experience, and potential - without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. We believe diversity of thought and background drives innovation and strengthens our team.
Important Note on Export Compliance
For certain positions requiring access to technical data, U.S. export licensing review may be necessary for applicants who are not U.S. Citizens, Permanent Residents, or other protected persons under 8 U.S.C. 1324b(a)(3).
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