Job Title: Senior/Principal ServiceNow Technical Consultant
Location: Remote
Contract: W2
Exp: 10+
Duration: Long Term
Location/ Remote and work schedule: 100% remote
Top/Must have skills:
7+ years of ServiceNow implementation experience, or similar Enterprise SaaS/competitor solutions
5+ years of practitioner experience (e.g., Infrastructure Operations, Internal Controls/Audit, Security Operations, Asset Manager)
Deep experience with SPM (don t have to have that certification)
Must have a CAD, CSA and 1 CIS cert
All roles must have Experience with end-to-end ServiceNow technical solutions and come from a consulting background.
Projects they will be working on/ Day-to-day responsibilities:
The TC s may join calls with BPC's to give insights into what is feasible and what the solution might look like. Then they will go through the BPC's workflow and are responsible for implementing it, managing techs and timelines to complete the work.
Be the technical expert in how to best support by configuring, using ServiceNow best practices focused on configuration vs. customization
Support the engagements efforts such as specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders, for these specific solutions and domains.