Public Safety Remedy Cmdb Developer -Brooklyn, NY
NAAS Technologies
Dice Job Match Score™
👾 Reticulating splines...
Job Details
Skills
- CMDB
- Public
- Safety
- Remedy
Summary
Public Safety Remedy Cmdb Developer
Location: Brooklyn, NY 11201
Duration: 24 Months, extension possible based on needs and performance
Job Summary:
Scope of services: Tasks:
Evaluating and gathering current BMC Remedy/Helix CMDB current practices and processes for current BAU work as well as NextGen related work
Reviewing Incident management, service request management, change management, configuration management and other ITIL process areas for current BAU work as well as extGen related work
Reviewing Lifecycle tools such as Discovery, ADDM, Netscout, SCCM, and CMDB related tools and / or products
Troubleshooting and auditing of Incident, Release, Change and Lifecycle Management processes
Identifying and ensuring critical Configuration Items (CI) for current state and NextGen are properly accounted for and documented in the CMDB
Identifying, adding, modifying, and removing CIs via automation/remedy workflow
Reconciliation and validation of CI relationships for current BAU work as well as NextGen related work
Auditing configuration records and dependency information for current BAU work as well as NextGen related work
Determining areas for optimization and best practices for current BAU work as well as NextGen related work
Examining and recommending enhancements and potential tool-sets for Incident, Change, Service Requests, Release and Lifecycle control procedures
Provide applicable documentation, workflows, diagrams, etc.
Mandatory Skills/Experience
Minimum 8 years of experience in BMC Remedy ARS, CMDB, ITSM, SLM, SRM development, customization, administration and support
Remedy ARS, CMDB, ITSM installation and configuration experience in version 18.x and up
Remedy integration experience with other tools like ADDM, Netcool/ScienceLogic, Active Directory
Remedy smart reporting experience
Desirable skills/experience:
BMC Remedy certification
ITIL Certification
Have previously worked with OTI/Public Safety City agencies Skills: BMC Remedy ARS, CMDB, ITSM, SLM, SRM
- Dice Id: 91163647
- Position Id: 2026-524
- Posted 1 day ago
Company Info
About NAAS Technologies
NAAS Technologies is one of the fastest growing IT Services Company. Our services are of wide range starting from Application Software development, IT consulting, Cloud Computing, Data Analytics, DevOps Engineering, Quality Assurance and Training.
We provide services to several clients in Finance, Insurance, Retail, Manufacturing, HealthCare and several other sectors. We are focused on providing solutions and services to our client that are cost effective with a quality deliverable while offering a work life balanced environment to our consultants.
With the current trend of Technology Transformation at a rapid pace in the industry, our mission is to train and provide opportunity for our consultants to expertise and create a competitive environment.
Above said, we have a team of expertise to collaborate, get to the root of the problem statement while understanding business, limitations, environment and provide a cost-effective solution with minimal time to market.
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