Genesis10 is currently seeking a Business Project Manager with our client located in Charlotte, NC. This is a 12+ month contract position. This role is 100% remote.
Responsibilities: - Support the Network Operations and Security Operations Centers' application development
- Work with the business stakeholders (subject matter experts in various Network Operations teams) to understand system needs, requirements, NOC process and act as a liaison with the IT development team and the Program Team
- Represent Network Operations needs and priorities within the overall Program
- Make a significant and immediate impact facilitating the routine delivery of system improvements including communications, documentation, testing and implementation
- Develop and manage the project budget, schedule, and operating procedures, and gather and report consolidated project status and financial information
- Lead the planning and implementation of projects and be accountable for execution within the defined project constraints
- Facilitate the definition of project goals, tasks, and resource requirements
- Ensure functionality is consistent between teams where applicable and team specific functionality doesn't impact other teams
- Coordinate requirements gathering between multiple stakeholder teams; write user stories; understand acceptance criteria
- Coordinate user testing; document test cases; facilitate testing as needed; track progress; coordinate bug-fix priorities and delivery
- Work closely with the IT team while representing business stakeholders
- Coordinate internal resources and Telco Operators/third parties/vendors for the execution of projects; involve all relevant stakeholders, ensuring technical feasibility
- Ensure that all projects are delivered on-time, within scope and within budget
- Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
- Perform risk management to minimize project risks
- Present oral and written reports defining plans, problems, and resolutions to appropriate levels of management
- Work cross-functionally to solve problems and implement changes while successfully managing the relationship with the clients and all other stakeholders
- Create and maintain comprehensive project documentation
- Create and maintain process and procedure documentation
- Monitor and report on budgeted project expenditure
- Provide weekly reports on activities and project status
- Efficiently manage assigned projects to ensure internal and external customer satisfaction
- Evaluate the outcomes of the project as established during the planning phase
- Collaborate with others in open and productive dialogues across cross functional teams' initiatives
- Provide direction and guidance to operations support engineers that are supporting the Network Operations Centers
- Ensure resource availability and allocation to meet priorities and demands of the business
- May perform other duties as assigned
Requirements: - Bachelor's degree
- 8+ years of experience managing cross-functional and/or cross team projects
- 7+ years of strong technical experience
- Successful teamwork experience and demonstrated leadership abilities
- Able to read, understand and apply technical standards
- Able to understand, interpret, relay, and conduct technical network discussions
- Solid technical background with understanding and/or hands-on experience in Telecom service delivery standards
- Excellent client-facing and internal communication skills
- Quick learner with excellent written and verbal communication and analytical problem-solving skills
- Solid organizational skills with attention to detail, multi-task, and cope with deadlines
- Proficient in Microsoft Office applications
- Proficient in project planning and life cycle development tools
- Success managing both IT and Business projects
Desired skills: - Project management experience in telecommunications
- Experience or knowledge of Network Operations
- Proficient in JIRA
- Experience in an Agile development environment
Pay Range: $45.00 - $50.00
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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