IBM Netcool Developer

Role: IBM Netcool Developer / AIOps Engineer (Telecom)
Location: Remote / Hybrid
Experience: 8–10 Years

Position Overview

We are seeking an experienced IBM Netcool Developer / AIOps Engineer with strong Telecom domain expertise to design, develop, and support enterprise Fault Management (FM) and AIOps solutions. The ideal candidate will have hands-on experience with IBM Tivoli Netcool/OMNIbus, Netcool Operations Insight (NOI), AI Ops, event correlation, automation, and multi-vendor telecom network monitoring environments.

Must-Have Skills

• IBM Tivoli Netcool/OMNIbus

• IBM Netcool Operations Insight (NOI)

• IBM AIOps

• Telecom Domain Experience (Mandatory)

• Development experience using Python, Shell Scripting, Java, and JavaScript

• Event Management and Fault Management Solutions

Key Responsibilities

• Design, develop, and maintain IBM Netcool/OMNIbus, Netcool Impact, Netcool Probes, and Netcool Gateways.

• Develop event collection, normalization, enrichment, and correlation solutions across telecom and IT infrastructure domains.

• Build and configure rules, probes, gateways, policies, and automation workflows within IBM Netcool/NOI platforms.

• Develop custom adapters, APIs, and integrations with northbound and southbound systems.

• Implement alarm suppression, deduplication, threshold management, enrichment, delay handling, and root cause analysis.

• Optimize FM databases and message bus infrastructure to efficiently process high-volume event streams.

• Integrate Fault Management systems with Inventory, Topology, GIS, Performance Management, and Trouble Ticketing platforms.

• Implement event-driven automation, closed-loop remediation, auto-ticketing, and auto-healing solutions.

• Collaborate with AI/ML teams to enable predictive fault analytics, anomaly detection, noise reduction, and intelligent event management.

• Support data migration, alarm model harmonization, and integration architecture initiatives.

• Develop service impact analysis and cross-domain fault correlation capabilities.

Technical Skills

Fault Management Platforms

• IBM Netcool/OMNIbus

• IBM Netcool Operations Insight (NOI)

• IBM AIOps

• HPE TeMIP

• OpenNMS

• ServiceNow Event Management

Programming & Scripting

• Python

• Shell Scripting

• Java

• JavaScript

• SQL

• XML/XSLT

• JSON

Integration Technologies

• REST APIs

• SOAP APIs

• Kafka

• Webhooks

• SNMP

• Syslog

• MQTT

Databases

• Oracle

• MySQL

• PostgreSQL

• MongoDB

Cloud & Containerization

• Kubernetes

• Docker

• AWS Monitoring Integrations

• Azure Monitoring Integrations

Automation Tools

• Ansible

• NOI Runbooks

• ServiceNow Flows

• Custom Automation Scripts

AI & Analytics

• IBM AIOps

• Anomaly Detection

• Predictive Analytics

• ELK Stack

• Splunk

• Root Cause Analysis

Telecom Standards

• 3GPP

• ITU-T X.733

• SID

• TMF API 642

• TMF 621

• TMF 656

Required Qualifications

• 8–10 years of experience in Telecom Fault Management and Event Management platforms.

• Strong hands-on experience with IBM Netcool/OMNIbus and Netcool Operations Insight (NOI).

• Experience implementing AIOps and event correlation solutions in telecom environments.

• Deep understanding of telecom domains including RAN, Core, Transport, IP/MPLS, and IT Infrastructure.

• Experience integrating enterprise monitoring and ticketing platforms.

• Strong troubleshooting, analytical, and problem-solving skills.

• Excellent communication and stakeholder management abilities.