Hello
Role: ServiceNow Scoped / Custom Application Developer
Location: Atlanta, GA
should able to attend customer interview in F2F from any of the locations (VA/NJ/TX/GA/IL)
Position Overview
We are seeking an experienced ServiceNow Scoped / Custom Application Developer to design, develop, and maintain scalable enterprise solutions on the ServiceNow platform. The ideal candidate will have strong platform development expertise, hands-on experience building custom applications, and the ability to troubleshoot complex issues across multiple ServiceNow modules. This role will work closely with ServiceNow engineering teams supporting enterprise solutions hosted primarily on AWS.
Important: Candidates must be available for an in-person client interview at one of the Hexaware offices.
Your immediate support is highly appreciated.
Interview Expectations
- Candidates should be comfortable with screen sharing and live technical discussions.
- Candidates should demonstrate development work and solution approach during the interview.
- A ServiceNow Personal Developer Instance (PDI) must be available before the interview.
Must-Have Skills
ServiceNow Custom Application Development
- ServiceNow Certified Application Developer (CAD).
- 2+ years of hands-on experience developing and implementing Scoped and Custom Applications.
- Strong knowledge of ServiceNow scripting, integrations, platform customization, and development best practices.
ServiceNow Platform Expertise
- Experience with Incident Management, Change Management, Service Catalog, Flow Designer, Knowledge Management, Workspace, Platform Analytics/Data Visualization, and Virtual Agent.
- Proven experience delivering successful ServiceNow implementations.
Platform Engineering & Troubleshooting
- Ability to troubleshoot complex issues across both familiar and unfamiliar ServiceNow platform areas.
- Strong understanding of scalable, secure, and maintainable application design.
Code Quality & Development Standards
- Experience conducting code reviews.
- Strong focus on performance, security, maintainability, and reducing technical debt.
- Demonstrates responsible development practices and long-term solution sustainability.
AI-Assisted Development
- Hands-on experience leveraging tools such as GitHub Copilot, ServiceNow AI capabilities, Amazon Q, or other GenAI-based development assistants.
- Comfortable using AI tools to improve development productivity and code quality.
Python & AWS Exposure
- Working experience with Python and AWS environments.
- Ability to support cloud-hosted enterprise applications.
Preferred Qualifications
- Bachelor's Degree in Computer Science or equivalent.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management skills.
- Experience collaborating with cross-functional business and technical teams.
Interview Insights (Important Screening Points)
Focus Areas During Screening
Strong hands-on ServiceNow development experience, not just administration.
Experience building Scoped Applications and Custom Applications from scratch.
Deep understanding of:
- Flow Designer
- Service Catalog
- Workspace
- Platform Analytics
- Virtual Agent
- Integrations & Scripting
Ability to explain previous implementations with architecture and development approach.
Strong troubleshooting mindset and experience resolving complex ServiceNow issues.
Experience using AI-powered development tools in day-to-day development activities.
Practical knowledge of AWS and Python.
