Service Technician

We are seeking an experienced Service Technician skilled in servicing, troubleshooting, programming, and testing enterprise security systems. This role supports commercial customers across access control, IP video, intrusion systems, and visitor management platforms. Technicians will troubleshoot and program networked systems both onsite and through remote access, depending on the issue.
This position requires strong customer service skills, comfort working in client-facing environments, and the ability to diagnose and resolve technical problems efficiently.

Key Responsibilities

• Service, troubleshoot, and program access control, IP camera systems, intrusion systems, and commercial alarm platforms.
• Work with networked video and access control systems; perform remote and onsite diagnostics.
• Test, repair, and verify system performance across multiple security technologies.
• Support IoT-enabled security devices and connected systems.
• Provide customer-facing technical support with professionalism and clear communication.
• Document service activities, system changes, and recommendations.

Preferred Certifications & System Experience

(Not required but highly beneficial)

Access Control Systems

• Pro-Watch
• Genetec
• Software House
• Lenel/S2
• OpenPath

IP Video Systems

• Axis
• Exacq
• Milestone
• MaxPro
• Genetec
• Victor
• Avigilon
• Hanwha

Locking Hardware

• ASSA ABLOY
• Von Duprin
• Adams Rite

Intrusion Systems

• Vista
• DSC
• Bosch
• DMP

Training opportunities are available for candidates looking to expand their skills.

Required Skills

• Installation and servicing of access control and CCTV
• Alarm system troubleshooting
• Low-voltage electrical fundamentals
• Strong understanding of IP/networked security devices
• Ability to diagnose and resolve system issues efficiently
• Strong customer communication skills

Job Type & Location
This is a Contract to Hire position based out of Memphis, TN.
Pay and Benefits
The pay range for this position is $30.00 - $38.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Memphis,TN.
Application Deadline
This position is anticipated to close on Mar 10, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.