Database Engineer III

Overview

This position leads support for software and hardware infrastructure related to database technologies at a high level of complexity. Supports database infrastructure for the Bank's sales, service, and corporate support applications through expertise and daily performance monitoring. Implements, upgrades, and tests technical systems. Resolves escalated technical issues reported by users or system alerts. Drives operational excellence and systems efficiency, providing continuous service both through daily activities and through on-call rotation for after hours support. Implements disaster recovery testing and may provide oversight to technical associates or projects.
Responsibilities & Qualifications

Duties & Responsibilities:
Technical Support - Provides support for technical systems that execute business applications at a high level of ability and expertise. Configures, installs, and upgrades systems. Resolves complex, escalated technical issues. Responsible for administration, communication, and documentation throughout technical support activities. Manages technical projects and assists management with other business initiatives.
System Testing - Leads testing and monitoring activities that ensure all applications dependent on the infrastructure function without issues. Automates tasks or tests to provide continuous monitoring. Designs solutions that address system weaknesses or common issues, and oversees their implementation.
Data Security - Responsible for the security, management, and recovery of the Bank's distributed data assets. May lead disaster recovery efforts and other initiatives designed to protect the Bank's assets.
Technical Expertise - Maintains a strong knowledge base of software, hardware, and related database infrastructure through ongoing research. Communicates effective and clear technical information to associates and management. Serves as a resource to wider business unit, management, and project teams.
Position Specific Skills:
Understanding of relational database constructs
High availability design of databases
Structured query language
Familiarity of multiple database platforms (for example, SQL Server, Oracle, DB2, Netezza, etc.)
Familiarity with various tools or utlities used in supporting database platforms (Commvault, TOAD, DBVisualizer, Idera, Solarwinds, etc)
Qualifications:
Minimum Required Education and Experience: Bachelor's Degree and 4 years' experience OR High School Diploma or GED/Equivalent and 8 years' experience in Database Engineering
Preferred Education:Bachelor's Degree
Preferred Area of Study:Relational Databases
Preferred Area of Experience:Financial Sector
Required Licenses or Certifications:
Preferred Licenses or Certifications:IBM Certification - IO;Microsoft Certified Systems Engineer - IO;Oracle Certification - IO
Additional Information

Bachelor's Degree and 4 years of experience in Database Engineering OR High School Diploma or GED and 8 years of experience in Database Engineering

Prefered if you have:

• Experience administering and supporting Qlik Replicate (formerly Attunity Replicate) for enterprise Change Data Capture (CDC) and real-time data integration.
• Experience configuring and supporting Qlik Replicate across Oracle, PostgreSQL, Microsoft SQL Server, Db2 LUW, Snowflake, Kafka, and cloud data platforms.
• Knowledge of Qlik Enterprise Manager for monitoring, alerting, task management, and operational support.
• Experience troubleshooting CDC latency, endpoint connectivity, DDL propagation, schema mapping, and data consistency issues within Qlik Replicate environments.
• Strong understanding of CDC technologies, transaction log-based replication, supplemental logging, and low-latency data movement architectures.
• Experience supporting large-scale enterprise replication environments consisting of hundreds of databases and replication processes.
• Familiarity with Oracle Enterprise Manager (OEM), Exadata, Oracle Cloud Infrastructure (OCI), AWS, Azure, and hybrid cloud architectures.
• Experience with automation technologies including Shell Scripting, Python, Ansible, Terraform, and Infrastructure-as-Code methodologies.
• Knowledge of Kafka, Confluent Platform, Oracle GoldenGate for Big Data, and event-driven data integration architectures.
• Experience supporting enterprise environments containing mission-critical financial, healthcare, customer, and other regulated data workloads.
• Strong verbal and written communication skills with the ability to clearly explain complex technical concepts to both technical and non-technical audiences.
• Ability to effectively communicate production risks, outage impacts, mitigation plans, and status updates to management and stakeholders.
• Ability to produce clear technical documentation, operational procedures, architecture diagrams, implementation plans, and executive-ready communications.
• Strong attention to detail and commitment to maintaining highly reliable, secure, and compliant enterprise platforms.
• Proven ability to work effectively as part of a cross-functional team in fast-paced enterprise environments.
• Strong interpersonal skills with the ability to build positive working relationships across multiple organizations.
• Self-motivated professional capable of working independently with minimal supervision.
• Demonstrated ability to take ownership of critical production issues from identification through resolution and root cause analysis.
• Proactive mindset with a focus on continuous improvement, automation, operational efficiency, and service reliability.

If hired in NJ, the base pay for this position is generally between $117000 and $120000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at

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