HxGN EAM Sustainment Lead (W2 only)
Hybrid in New York, NY, US • Posted 2 days ago • Updated 2 days ago.png%3Fformat%3Dwebp&w=828&q=75)

Neotecra, Inc
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Job Details
Skills
- HxGN EAM
Summary
Position Overview
This role is responsible for providing critical sustainment and operational support for the existing HxGN EAM (formerly Infor EAM) implementation delivered under the EAM Foundations Program. The position will focus primarily on stabilizing, optimizing, and supporting current configurations, with limited new functionality introduced as business needs are identified.
The ideal candidate will bring deep technical expertise in HxGN EAM, strong knowledge of asset and work management, and experience supporting complex, regulated transit or railroad environments.
Key Responsibilities
System Sustainment & Support
Provide day-to-day sustainment support for the DOS HxGN EAM system, ensuring stability, performance, and usability.
Maintain and support existing system configurations tailored to transit industry operations, regulatory requirements, and organizational processes.
Research, troubleshoot, and resolve system issues, defects, and user-reported errors.
Support go-live and post-go-live activities, including production support.
Technical Leadership & Solution Design
Extend HxGN EAM functionality using the Extensibility Framework.
Design, develop, and implement FlexSQL solutions to meet business requirements.
Provide technical evaluation and guidance for proposed system enhancements, integrations, and mobile solutions.
Collaborate with technical teams to design and implement custom functionality when out-of-the-box solutions are insufficient.
Business & Functional Support
Consult on asset management best practices, including maintenance, inspection, reliability, and lifecycle management.
Support business leads in conducting requirements-gathering workshops.
Perform gap analysis between current and desired business processes and system capabilities.
Identify opportunities for system optimization aligned with business operations.
Reporting, Testing & Training
Develop system reporting solutions including Queries, Dataspys, Inboxes, and KPIs.
Create, validate, execute, and document system test cases.
Assist in the development of end-user training materials and reference documentation.
Conduct or support end-user training sessions.
Project & Stakeholder Support
Support end-to-end project activities including scoping, planning, estimation, design, implementation, and deployment.
Work closely with stakeholders across business and technical teams.
Effectively communicate technical concepts to non-technical audiences.
Critical Key Requirements
Minimum 10 years of HxGN EAM (Infor EAM) experience, version 11 or higher.
Minimum 5 years hands-on experience extending HxGN EAM using the Extensibility Framework.
Strong proficiency in developing and implementing FlexSQL.
2–3 years of experience supporting railroad or transit industry environments preferred.
Strong analytical, problem-solving, and troubleshooting skills.
Qualifications & Experience
Minimum 10 years of HxGN EAM experience with strong focus on sustainment and support.
At least 5 years of experience delivering enterprise asset management (EAM) implementations.
At least 5 years of experience leading or supporting solution development teams.
Strong experience with HxGN EAM modules including:
Work Orders
Planning & Scheduling
Equipment & Asset Management
Solid understanding of relational database design and functionality.
Experience supporting desktop and mobile applications.
Proficient in Microsoft Office (Word, Excel, Visio, PowerPoint, Project).
Excellent verbal, written, and presentation communication skills.
Ability to prioritize, multitask, and perform effectively in a high-pressure, fast-paced environment.
Self-starter with the ability to work independently and collaboratively across all organizational levels.
Preferred Experience
Public sector or transit authority environments
Railroad or large-scale transportation systems
Highly regulated operational environments
- Dice Id: 10109859
- Position Id: 8871610
- Posted 2 days ago
Company Info
About Neotecra, Inc
Neotecra is a leading provider of staffing, consulting, and solutions in the disciplines of information technology, engineering, administrative, finance and accounting. We give our clients the power to address their challenges and gain a competitive edge in the global market.
Our client base includes a wide spectrum of companies ranging from small start up companies to Fortune 1000 industry leaders. We develop a strong relationship with our clients and are committed to provide the highest level of customer satisfaction.
Leadership
Neotecra was founded by an experienced group of professionals based in the U.S and India with diverse and wide ranging experience in the areas of finance, project management, software architecture & development and human resource management. The leadership group is small, tight-knit and focused on attaining client objectives.
Team
Our constantly expanding team consists of talented professionals with experience gained from developing and delivering client focused solutions. We have formed our team with deliberate care so that as a client, you get what you see. Our skills cover a variety of hardware, software and operating environments and are constantly upgraded to meet the latest challenges in technology. Our consultants embed a balanced combination of technical, analytical and communication skills. We lay great stress on ongoing professional development and utilize a number of tools to hone our skills.
Capabilities
Neotecra is committed to providing innovative software solutions to its clients and recognizes the importance of technology. Our seasoned software professionals have expertise in a wide range of technologies including:
- Cyber security
- Cloud
- Business Intelligence
- Data Analytics
- Mobile/ Web Development
- AI and Machine Learning
Services include on-site and off-site development, project consultancy, requirements gathering and system architecture. We undertake long-term projects on a contract basis with reputable clients. Our goal is to clearly understand our client's need and provide them with real and lasting solutions that meet and exceed their expectations.
Our Commitment
At Neotecra, we understand that delivering client-focused solutions involves not only development of the optimal solution using the most appropriate tools and technologies but also implementation of the solutions developed in the client environment. Given the fact that product and project life cycles are constantly growing shorter, we understand that setting and meeting aggressive implementation schedules is a must for realizing planned payoffs for projects. Further, maintaining the highest standards of quality is a prerequisite for avoiding time and cost overruns. We are committed to devote all resources towards meeting your targets. We spend considerable time in the planning and design stages and then provide appropriate resources to the engagement.
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