Sr. Software Quality Analyst

The Senior Software Quality Assurance (SQA) Analyst is responsible for designing and executing of test cases, documents results, and manages defects to ensure high-quality software delivery. This role also supports and mentors QA team members while contributing to overall testing strategy and process improvement.

• Develop and execute test scenarios and detailed test scripts to validate complex business workflows from user stories
• Perform functional testing of web applications, including business rules, validations, and integrations
• Own and manage the defect lifecycle, including tracking and updates in JIRA
• Participate across the full QA lifecycle, including requirements analysis, test planning, execution, and reporting
• Apply risk-based testing to prioritize test coverage and execution
• Create test plans and estimates aligned with project timelines
• Support User Acceptance Testing (UAT) activities
• Identify and mitigate testing and project risks, escalating issues as needed
• Contribute to process improvements and QA best practices, including supporting training initiatives
• Review and refine QA standards to ensure quality and consistency
• Analyze complex issues and recommend effective solutions

Qualifications

• Bachelor’s degree or equivalent experience; 5+ years in QA or related field
• Strong expertise in QA methodologies, best practices, and full software development lifecycle
• Proven ability to lead QA efforts and work independently with minimal oversight
• Experience with Azure DevOps (ADO) and familiarity with Postman or API testing tools
• Excellent presentation and communication skills, including leading in-person demos of bugs and new features
• Ability to translate technical concepts for non-technical stakeholders and engage across all levels of the organization
• Strong interpersonal and collaboration skills with cross-functional teams
• Highly organized with the ability to prioritize, manage multiple tasks, and adapt to changing priorities