Title: Digital Scrum Master
Location: Remote
Position Summary
The Digital Scrum Master is responsible for leading Agile delivery practices across Digital teams supporting customer-facing digital products, mobile applications, patient engagement platforms, scheduling solutions, digital forms, telehealth capabilities, and related digital initiatives.
The ideal candidate is a strong, highly assertive Scrum Master who can drive accountability and execution across multiple stakeholders.
The Scrum Master partners closely with Product Managers, Product Owners, Digital Business Leaders, Engineering teams, UX/UI Designers, Analytics teams, and enterprise stakeholders to remove impediments, improve team performance, manage dependencies, and drive predictable delivery outcomes.
Key Responsibilities
- Agile Delivery Leadership
- Delivery & Execution
- PI Planning & SAFe Support
- Team Enablement & Coaching
- Stakeholder Management
- Metrics & Continuous Improvement
Required Qualifications
- Bachelor's degree in Information Technology, Business, Healthcare Administration, Engineering, or related field.
- 5+ years of Scrum Master, Agile Project Manager, or Agile Delivery Lead experience.
- 3+ years supporting Digital, Web, Mobile, Patient Experience, Consumer Engagement, or Healthcare Technology initiatives.
- Experience facilitating Agile teams in fast-paced environments.
- Strong understanding of Scrum, Kanban, Agile principles, and SDLC practices.
- Experience using Jira, Confluence, Azure DevOps, or similar Agile tools.
- Excellent facilitation, communication, and stakeholder management skills.
Preferred Qualifications
- Certified Scrum Master (CSM), PSM, SAFe Scrum Master (SSM), or SAFe Advanced Scrum Master (SASM).
- Experience supporting healthcare digital products and consumer-facing applications.
- Experience with PI Planning and SAFe Agile frameworks.
- Knowledge of UX/UI, digital product development, analytics, and customer experience design.
- Experience leading multiple Agile teams simultaneously.
