IT Help Desk Analyst

Westerville, OH, US • Posted 3 hours ago • Updated 3 hours ago
Contract W2
6 Months
Travel Required
On-site
$20/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Help Desk
  • Active Directory
  • Backup Administration
  • Cisco Certifications
  • Cloud Computing
  • Collaboration
  • Communication
  • Computer Hardware
  • Computer Networking
  • Linux Administration
  • Disaster Recovery
  • Dragon NaturallySpeaking
  • IaaS
  • Microsoft Windows
  • IT Infrastructure
  • Operating Systems
  • Microsoft Azure
  • Technical Support
  • Training
  • Linux

Summary

Job Summary:
Seeking an experienced IT Help Desk Support Analyst to troubleshoot and support enterprise IT environments, including servers, networks, virtualization, Windows/Linux systems, Active Directory, and cloud technologies.

Key Responsibilities:

  • Support and troubleshoot servers, networks, hardware, software, and operating systems.
  • Administer Active Directory, user accounts, permissions, and access.
  • Support VMware/virtualization and cloud infrastructure.
  • Monitor system performance, apply patches/upgrades, and maintain system reliability.
  • Support backups, disaster recovery, and security initiatives.
  • Collaborate with IT teams and end users to resolve technical issues.
  • Document procedures and provide technical guidance/training.

Required Skills:

  • 4+ years of IT Infrastructure / Help Desk / Systems Support experience.
  • Windows & Linux administration.
  • Active Directory.
  • VMware/vSphere/ESXi.
  • Cloud technologies; Azure preferred.
  • Networking/TCP-IP, DNS, DHCP.
  • Strong troubleshooting and communication skills.
  • Bachelor''s degree or equivalent experience.
  • CCNA/MCSE certifications are a plus.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91099677
  • Position Id: 9059788
  • Posted 3 hours ago
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