Business Analyst

Position: Business Analyst

Duration: 5-7 years

Location: Oklahoma City, OK

Job ID: SW1025

Agency: Teachers Retirement System

Work Mode: Remote & Oklahoma City, OK

Interview Mode: Teams/ONSITE

Special Requirement:

• In-person attendance may be required for some on-site meetings. Please note TRS will not reimburse travel expenses for contractors. Pursuant to the Central Purchasing Act (74 O.S. § 85.40), any travel expenses incurred by contractors or agents of contractors providing goods or services to the state must be included in the contract award and paid as a part of the contract payment.
• Work hours are usually 8:00 am–5:00 pm, with flexibility possible if approved by the TRS Project Manager.
• Locals Preferred
• Are you open to consultants residing outside Oklahoma? What is the frequency of onsite meeting/work?
• Response:- Yes, but not out of the United States.  There is no set cadence for onsite vs remote meetings, but minimum is usually 2-3 times per year. We do hold workshops that begin at 8-9am/CST and end at 4-5pm/CST for 3-4 consecutive days, so depending on the travels proximity to the meeting site in OKC, overnight travel may be required.

Job Description:

The modernization responds to longstanding challenges such as fragmented workflows, manual processes, limited scalability, and stability issues in legacy technologies. The initiative introduces a modern stack—Angular, REST APIs, Azure SQL Managed Instances, Azure Function Apps, Power BI, a document management and process automation solution (pending platform evaluation and alternatives)—to support scalable, secure, and efficient operations.

Current state:

• Legacy systems moved from on-premises hosting to Azure cloud migration May 2024
• MyTRS member portal modernized July 2025
• All IS resources support legacy systems while simultaneously building modernized ones o Project charter and Software Development Life Cycle established and in practice
• Environment and foundation for modern applications defined and nearing completion

Expected outcomes:

• All major systems operate on the Azure platform with improved performance, scalability, and maintainability.
• Retirement of ALICE and elimination of legacy technical debt.
• Reduced manual work, fewer errors, and significantly improved turnaround times.
• A modern document storage and capture solution, with improved workflows and reduced fragmentation o Enhanced security posture.
• Improved user satisfaction and accessibility.
• Greater operational resilience and adaptability.
• Reduced maintenance burden, lower infrastructure costs, and fewer workarounds through modern platform infrastructure.
• All work products belong exclusively to TRS.

Responsibilities

Process Analysis and Documentation

• Engage with business units to understand operational workflows, pain points, and improvement opportunities.
• Interface with technical resources, such as Development or IT staff to understand and translate technical requirements.
• Document current state processes using clear, structured methods such as process maps, swimlane diagrams, and workflow charts.
• Facilitate discussions to define future state processes aligned with organizational goals. Requirements Gathering and User Story Development
• Translate business needs into detailed functional requirements, acceptance criteria, and Azure DevOps work items/user stories.
• Ensure requirements are complete, consistent, testable, and aligned with business priorities.
• Collaborate with product owners, developers, and stakeholders to refine and validate requirements. Testing and Quality Assurance
• Develop test plans, test scripts, and step-by-step testing instructions for functional and user acceptance testing.
• Execute functional testing of user stories in Development and Test environments to validate solution accuracy and readiness.
• Document defects, track resolution progress, and verify fixes.
• Coordinate, support, or lead user acceptance testing (UAT) sessions with business stakeholders. Stakeholder Collaboration and Communication
• Serve as a liaison between business units and technical teams to ensure shared understanding and alignment.
• Communicate project updates, risks, and issues clearly and proactively.
• Support change management activities by contributing to training materials, documentation, and user guidance.

Required Skills

• Experience in business analysis, process documentation, or related roles.
• Strong analytical and problem-solving skills
• Ability to create clear process diagrams and workflow documentation.
• Experience writing user stories, acceptance criteria, and test cases.
• Familiarity with DevOps or similar work item management tools.
• Hands on experience with functional testing and UAT coordination.
• Excellent communication and facilitation skills.