Workday Trainer

Description

We are looking for a Workday Trainer to support a contract engagement in Beachwood, Ohio. This role is ideal for someone with expertise in documentation and training who can translate Workday processes into practical, easy-to-follow resources for end users. The position will focus on building clear learning materials across key HR workflows while partnering with internal teams to strengthen user adoption and readiness.

Responsibilities:

Create structured operating procedures, policy documentation, and process guides that clearly explain Workday activities across core business workflows.

Develop end-user learning resources such as quick-reference tools, job aids, and instructional content that helps employees complete tasks accurately in Workday.

Produce video tutorials and guided walkthroughs using tools such as Clipchamp, Camtasia, or similar platforms to reinforce system understanding.

Capture detailed, step-by-step instructions for Workday navigation and task completion, ensuring materials are easy to follow for a broad user audience.

Prepare practical training support content that enables successful delivery of Workday usage guidance before and around go-live activities.

Adapt documentation and training assets for use across desktop, tablet, and mobile experiences to maintain consistency across devices.

Work closely with HR, operations, and internal Workday stakeholders in the U.S. and internationally to confirm accuracy, usability, and completeness of content.

Contribute to adoption and readiness efforts by delivering high-quality materials that help users transition effectively into established and evolving Workday environments.

Requirements

At least 2 years of experience in technical writing, training development, instructional design, or a closely related area.
Practical experience working with Workday, preferably with exposure to modules such as Time & Attendance, Recruiting, and Payroll.
Demonstrated ability to build standard operating procedures, process documentation, user guides, and other structured support materials.
Experience creating training content in multiple formats, including written guides and video-based instruction.
Strong skill in breaking down complex workflows into simple, user-friendly steps for business audiences.
Ability to work independently and manage deliverables effectively within a lean, fast-moving, collaborative environment.
Background supporting Workday go-live preparation or post-launch training readiness is preferred.
Familiarity with content creation tools such as Clipchamp, Camtasia, or comparable video and training platforms is preferred.

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