Principal Site Reliability Engineer - Connected Aviation (Remote)

Date Posted:
2025-09-12
Country:
United States of America
Location:
HMD99: Field Office - MD Remote Location, Remote City, MD, 21401 USA
Position Role Type:
Remote
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of "U.S. Person" go here. ;br>Security Clearance:
None/Not Required

Are you motivated to work on a team that supports the backbone of the connected aviation ecosystem? Connected Aviation is a strategic unit within Collins Aerospace, and no competitor can match our innovative and dynamic product portfolios ready for the future of aviation technology. Our Messaging and Flight Ops Engineering team is responsible for developing cutting-edge services and infrastructures to ensure you, your family, your friends, and passengers around the globe arrive at their destination on time.

Site Reliability Engineers at Collins are responsible for service availability, performance, monitoring, incident response, and capacity planning. You should be experienced in finding problems in software and writing code to fix them. The right candidate has worked on scalable AWS environments for publicly available websites. We're searching for someone who enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences for every interaction.

What YOU will do:

• YOU will own one or more AWS hosted infrastructures delivering products to our commercial customers in a B2B model.
• YOU will manage, enhance, and troubleshoot our AWS environments, ensuring that as we develop new features, we are following best-in-breed industry patterns for continuous integration and deployment of new product/infrastructure releases.
• YOU will deliver using an agile pattern with our customers so you should be used to working on features for continuous test and release.
• YOU will help and influence other members of the team in using the right AWS tools to scale the features we are delivering for our customers.
• YOU will help drive the migration of a significant multi-tenant Connected Aviation web application from on-premise, into the AWS cloud.
• YOU will be part of the on-call roster supporting critical service incidents.

What YOU will learn:

• YOU will learn to innovate and create new infrastructure and systems in a supportive team who value new ideas.
• YOU will learn how to balance feature development speed and reliability while meeting well-defined service-level objectives.
• YOU will learn to work collaboratively with your colleagues across the world to deliver great systems rather than just a great individual feature.

Qualifications You Must Have:

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience
• U.S. Person - Job requires access to ITAR or 600/500-series EAR information or hardware (directly or indirectly) and the company will not seek an export authorization for this role.
• Flexibility to be available for team meetings as early as 9:00 AM Eastern to accommodate team members in the UK and India.
• Software engineering background or a good level of coding skills in an OO language (with either .NET or Python being advantageous) in relation to managing infrastructure as code using AWS CDK.
• Experience managing AWS ECS clusters and working with systems hosted in SQL based databases like PostgreSQL, and RabbitMQ message brokers.
• Experience with Bash and/or Powershell scripting of new parts of infrastructure (or suggesting other ways to bring infrastructure to life).
• Experience with system design consulting, platform management, and capacity planning for AWS & CloudFormation experience
• Experience with Docker containerization & Git.

Qualifications We Prefer:

• Having a dual background in both systems infrastructure and software engineering.
• Experience with reporting and monitoring using industry standard tools and techniques.
• Experience with Azure Dev Ops and Pulumi.
• Experience with SCRUM (and Scaled Agile Framework as a bonus)
• A desire to automate as much as possible and proficiency with automation tools.
• Understanding of network segmentation, routing and VPNs.
• Security knowledge: can work with our cyber teams and understand their recommendations.
• Communication skills - be able to thoroughly document and articulate what you have built clearly and concisely to team members and stakeholders.

What We Offer:

Some of our competitive benefits package includes:

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program
• And more!

Learn More & Apply Now!

Avionics:

Avionics delivers advanced cockpit displays, vision systems, and comprehensive digital solutions for global government, commercial and business aviation customers. We provide connectivity and managed data services to ensure safety and seamless communication for passengers, crews, and militaries, from aircraft and airports to air traffic management. Join us in creating solutions that connect the world, one flight at a time. Start your application today.

*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.

• Remote: Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that's redefining aerospace, every day.

The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

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