Role: Intermediate Project Manager - Community Engagement & Program Evaluation
Location: Providence, RI- Primarily remote, with occasional required in-person attendance
Duration: 5 Years Contract
Hours/week: 35
Job Description:
At a senior level of expertise, perform complex professional assignments involving community feedback analysis, qualitative and quantitative data synthesis, public reporting, program evaluation, stakeholder engagement, and organizational accountability to support strategic initiatives.
This position is responsible for ensuring that information collected through regional partners, community organizations, advisory groups, public engagement activities, and other stakeholders is systematically received, organized, analyzed, and leveraged to support informed decision-making and successful program implementation.
This role complements, rather than replaces, the work of community and regional partners. While partners are responsible for gathering local insights related to program initiatives, community needs, service gaps, barriers, and implementation challenges, this position establishes and manages the processes for collecting, consolidating, and evaluating that information. The role identifies cross-cutting trends, highlights emerging issues, and determines where additional assessment is needed to address gaps in feedback across initiatives, geographic regions, or population groups.
Responsibilities include:
- Develop systems to receive on-the-ground information from agency program Networks and other community engagement structures.
- Work with Networks to understand what information they are gathering across different agency program projects.
- Create common templates, tools, and reporting processes so Network-generated feedback can be elevated consistently.
- Analyze information across regions, populations, sectors, and project areas.
- Identify common themes, emerging issues, service gaps, implementation barriers, and promising practices.
- Distinguish between project-specific feedback, regional trends, and statewide system issues.
- Identify where feedback is incomplete, uneven, or not being gathered across certain projects or populations.
- Recommend supplemental strategies to assess gaps when Network information is limited.
- Develop “What We Heard” summaries for leadership, RSAC, implementation teams, public updates, and CMS-related reporting.
- Track how community feedback is routed, considered, acted on, or held for future planning.
- Support public-facing data products, dashboards, story maps, scorecards, and engagement reports.
- Coordinate with evaluation, GIS, communications, and data partners.
- Prepare executive briefings, presentations, charts, dashboards, and plain-language summaries.
Required Qualifications
The ideal candidate should have:
Experience with community engagement, public health, health equity, rural health, human services, evaluation, or public-sector implementation.
- Strong qualitative and quantitative analysis skills.
- Ability to synthesize meeting notes, listening session feedback, surveys, partner reports, transcripts, and implementation data.
- Experience developing trackers, dashboards, reports, summaries, or public-facing accountability tools.
- Ability to identify patterns, gaps, and actionable findings from complex information.
- Strong writing, facilitation, presentation, and research skills.
- Familiarity with Results-Based Accountability, public dashboards, GIS/story maps, Medicaid, rural health, or health transformation preferred.
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