Project Manager / Lead (hybrid)

Project Manager / Lead
Blythewood, SC – hybrid (3 days onsite, 2 days remote)

Position is assigned within the IT Department, reporting to the Director, IT Operations. Under limited supervision, manages and coordinates IT strategic and tactical assignments and project management activities associated with agency-wide information technology initiatives. Coordinates IT project activities, deliverables, and deadlines with personnel and other stakeholders, which will include other state and county government agencies and applicable business partners. Position may also serve in a co-lead or IT coordinator role for agency projects led by the agency PMO or other business units. The IT Project Manager will work closely with agency PMO staff on applicable projects involving information technology. Also, the agency PMO is finalizing standardized project management methodologies; therefore, this position will assist with creating and establishing IT project management standards and processes to align with agency project management standards.

Duties/Responsibilities:
•    Serves as IT project manager for assigned projects. For non-IT-driven projects, the role will serve as project manager for IT-assigned deliverables.
•    Manages assigned IT projects and coordinates with all stakeholders from inception to completion to achieve the desired outcome.
•    Works with the project team to identify and document project scope/charter, budget (where applicable), resources, project schedules including milestones and risks, and project deliverables.
•    Establishes meeting cadence for each project to ensure projects remain on budget and on schedule.
•    Maintains project team accountability through tracking budget, milestones, risk mitigation actions, issues, and task assignments. Escalates issues promptly to applicable stakeholder(s).
•    Collaborates with others to establish project meeting agendas and produces project team meeting notes, including providing project status updates and reports to stakeholders.
•    Closes out each project in a timely and orderly manner, with documentation of lessons learned and finalization of essential project documentation.
•    Maintains accurate master IT project list.
•    Produces required IT project-related presentation and supplemental materials for meetings, including steering committee and strategic planning meetings.
•    Work with IT Management and Project Management Office to develop, document, and codify the project planning, implementation, and management methodology for adoption by the agency.

Education and Certifications:
•    A bachelor's degree in business management, public administration, information technology, or other related field of study.
•    PMP Certification

Required Skills:
•    5+ years of project management experience
•    3+ years of project management experience managing enterprise-level IT projects
•    1+ year of experience with ServiceNow
•    3+ years of experience with budgeting

Preferred Skills:
•    Experience managing system modernization initiatives
•    Experience working with state agencies
•    Experience collaborating with external vendors

Additional Skills:
•    Strong verbal communication and written skills with the ability to compose clear, concise reports, documents, and correspondence
•    Thorough understanding of information technology concepts, terminology, and standards
•    Ability to establish and maintain effective working relationships
•    Ability to effectively plan and organize work activities and prioritize task completion according to schedules and goals
•    Ability to lead and influence
•    Ability to understand and clearly communicate complex projects
•    Considerable diplomacy and tact exhibited in stressful situations
•    Employee must develop and maintain knowledge of agency mission, goals, and objectives


System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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