AVP, Application Support

• Posted 1 day ago • Updated 1 day ago
Full Time
On-site
Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

  • Management
  • CA Workload Automation AE
  • cron
  • Servers
  • Build Tools
  • Collaboration
  • Regulatory Compliance
  • IT Service Management
  • Application Support
  • Linux
  • Microsoft Windows
  • Operating Systems
  • Problem Solving
  • Conflict Resolution
  • Communication
  • Scripting
  • Python
  • Unix
  • Shell
  • Perl
  • Computer Networking
  • Equities
  • Fixed Income
  • Foreign Exchange
  • Trading
  • Git
  • Perforce
  • Database
  • SQL
  • JIRA
  • Service Desk
  • Issue Tracking
  • Server Administration
  • Financial Information eXchange

Summary

Job Description

The AVP, Application Support will play a crucial role in ensuring the smooth operation and stability of our trading platforms. You will be part of a global team, working closely with internal and external clients to monitor, troubleshoot, and resolve technical issues. Your expertise in application support, combined with strong communication skills, will be key to the success of this role.

Responsibilities

  • Monitor and respond to technical platform failures and trade disruptions.
  • Manage client communication, providing timely updates and clear expectations.
  • Troubleshoot technical issues, analyzing log files, FIX logs, and environmental factors.
  • Support scheduled jobs, monitor and configure using Autosys and Cron.
  • Configure environmental alerting systems for servers and application components.
  • Perform software upgrades and post-release health checks.
  • Build tools, automate processes, and optimize application performance.
  • Collaborate with development teams to implement new features and enhancements.
  • Ensure compliance with IT Service Management processes (Incident, Problem, Change).
  • Stay updated with industry trends and best practices in application support.

Qualifications

  • Proficiency in Unix/Linux and Windows operating systems is a must.
  • Advanced problem-solving and troubleshooting skills are essential.
  • Excellent communication skills, both verbal and written, to effectively interact with clients and team members.
  • Experience with scripting languages (Python, Unix Shell, Perl) for automation and troubleshooting.
  • Knowledge of external connectivity and basic networking concepts is preferred.
  • Familiarity with Equities, Fixed Income, or Foreign Exchange trading is an advantage.
  • Experience with Source Code Repositories (Git, Perforce) and Software Release tools is desirable.
  • Basic understanding of DB/SQL is a plus.
  • Familiarity with JIRA Service Desk or similar issue tracking systems is beneficial.
  • Server administration skills and knowledge of FIX protocol are advantageous.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90922487
  • Position Id: 24317558
  • Posted 1 day ago
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

New York, New York

Yesterday

Full-time

Jersey City, New Jersey

Today

Full-time

USD 112,000.00 - 141,000.00 per year

New York, New York

Today

Full-time

New York, New York

16d ago

Full-time

Compensation information provided in the description

Search all similar jobs