BMC Remedyforce

BMC Helix Remedyforce Administrator Location: Hooksett, NH Onsite Duration: 12+ months contract Top Skills: BMC Helix Remedyforce BMC Helix Remedyforce SLA Configuration BMC Helix Remedyforce AI Configuration Job Description / Responsibilities: Understanding of BMC Helix Remedyforce Tool Configuration and Workflow Administration of Remedyforce SLA Configuration/Assessment Remedyforce AI configuration AI-related enhancements SLA reporting and governance Define a clear roadmap for implem

Top Skills: 1. BMC Helix Remedyforce 2. BMC Helix Remedyforce- SLA Configuration 3. BMC Helix Remedyforce- AI Configuration Job Description/ Responsibilities: * Understanding of BMC Helix Remedyforce Tool. Configuration and Workflow Administration of remedyforce. SLA Configuration/Assessment. Remedyforce AI configuration. AI-related enhancements. SLA reporting and governance. * Define a clear roadmap for implementation of AI and SLA automation assessment in Remedyforce. Years of Experience: 9.0

About Beacon Systems, Inc Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial, State, and Local Agencies. We are a subsidiary of Radiant Digital Solutions. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide. Job Title: Senior Software Developer Location:Remote - Miami, FL Duration: 6 Months plus Job

Position: Remedy or BMC ITSM Specialist Location: Miami, FL Remote Project Duration: 6 Months+ PROJECT DESCRIPTION & MINIMUM SKILLS REQUIRED: Minimum 35 years of hands-on experience with Remedy or BMC Helix ITSM development and configuration, specifically in billing workflows and integration. Strong troubleshooting experience with chartfields, financial data structures, and custom billing and invoicing workflow failures. Demonstrated experience integrating Remedy/Helix ITSM with ERP systems, pr