Salesforce Integration Architect

New York, NY, US • Posted 5 hours ago • Updated 56 minutes ago

Full Time

No Travel Required

On-site

$150000 - $180000/yr

VDart, Inc.

Fitment

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Job Details

Skills

Mulesoft
salesforce service cloud
API integrations
Email-to-Case

Summary

Job Title: Salesforce Integration Architect

Location: New York City, NY / Salt Lake City, UT

Duration: / Term: FTE

Experience Desired: 10+ Years

Job Description:

Architectural Strategy: Define the roadmap for moving from standard Email-to-Case to a Mulesoft-driven agentic solution.
Stakeholder Advisory: Act as the primary technical point of contact for client stakeholders, translating business trade-offs into technical requirements.
Operational Excellence: Leverage a pool of developers to ensure production readiness, security, and performance across the service ecosystem.
Strategic Evaluation: Lead "build vs. buy" decisions regarding third-party tools to meet specific regulatory or performance standards.
Integration Governance: Design and manage robust integration patterns between Salesforce and Mulesoft to resolve complex threading and compliance gaps.

What You Will Bring

Must Have Experience
Hands-on Development: Deep, practical experience developing with Apex, Flows, and Lightning Web Components (LWC) to build custom, high-performance solutions.
Salesforce Infrastructure & Service Cloud: Extensive expertise in Service Cloud architecture, including case management, record type configurations, and service console optimization.
Mulesoft & Middleware: Proven track record designing APIs and integration flows that replace native Salesforce functionality with high-scale middleware solutions.
High-Scale Email Integration: Specific experience with complex email-to-case logic and troubleshooting large-scale routing and security requirements.
Regulated Industry Expertise: Deep understanding of the data sensitivity, security, and compliance requirements inherent in a Tier 1 financial institution.
Nice to Have Experience
MS Graph API: Experience with MS Graph API integrations for managing enterprise communication data.
Agentic Solutions: Experience building or overseeing "agent-style" automation beyond standard Salesforce Agentforce.

Key Skills:

Salesforce Service Cloud, MuleSoft, API Integrations, Email-to-Case, Apex, LWC.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10330808
Position Id: 96326-5195-
Posted 5 hours ago

Company Info

About VDart, Inc.

VDart, headquartered in Atlanta, GA, is a global leader in digital talent solutions and IT staffing, delivering top technology professionals to businesses worldwide. With a strong presence across North America, Europe and Asia, we specialize in helping organizations navigate complex technology landscapes with the right expertise.

Through a strategic, client-focused approach, we have placed over 20,000 professionals across key industries and advanced technology solutions. Whether placing top talent in cutting-edge roles or providing strategic digital workforce solutions, our network of 4,000 specialists across 13 countries is committed to excellence, agility and impact.

Backed by 18 years of industry experience, we go beyond staffing to build long-term partnerships that accelerate digital transformation and drive sustained growth. Whether you need a technology partner to fuel innovation or specialized workforce solutions to maintain a competitive edge, VDart delivers the right people, skills and mindset to create a lasting impact in a digital-first world.

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