IT Business Analyst Senior Specialist

Salary: $94,620.00 - $127,248.00 Annually
Location : Multiple Locations Statewide, WA
Job Type: Full Time - Permanent
Job Number: 2026-05739
Department: Dept. of Corrections
Division: BEST - Information Technology
Opening Date: 07/16/2026
Closing Date: 7/23/2026 10:00 AM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step

Description
IT Business Analyst Senior Specialist

Full Time | Permanent

Salary Range: $94,620 - $127,248 Annually
This recruitment may be used to fill multiple positions.
This is a telework/hybrid position. The candidate of choice may work from anywhere within the state of Washington with a reliable internet connection. Occasional in office attendance and travel is required.
The Washington State Department of Corrections has an exciting and dynamic opportunity for an analytical and customer centric IT professional! We are looking to fill a IT Business Analyst Senior Specialist role that will be tasked with independently analyzing and documenting user business requirements in support of agency and inter-agency large-scale, mission-critical IT projects, and enterprise applications which impact direct delivery of services.
As an IT Business Analyst Senior Specialist, you will be responsible for independent critical thinking, analysis, and translation of business needs to technology requirements for key enterprise applications throughout DOC. The candidate of choice must be able accurately identify, assess, and translate business requirements and cross-walk business needs into technology defined requirements.
This position will support the statewide program, working with other agency and legislative stakeholders. The work will involve many DOC applications that will integrate with Workday, the new OneWA enterprise resource planning (ERP) solution.
We are searching for an individual with technical subject matter expertise, who excels in problem resolution and validating of enterprise applications and systems to join our team. If you are excited about the possibility to improve business practices and performance ensuring institutional and public safety, we encourage you to review the job description and apply!
A completed application packet will include:

• A cover letter regarding your interest for this position with our agency
• A detailed resume
• Three professional references
• Technical writing sample of one user story with acceptance criteria

Duties
We are looking for teammates who share our vision of public service, committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.
As an IT Business Analyst Senior Specialist, some of your duties will include:

• Independently performing skilled consultation, thoughtful, knowledgeable leadership, and focused analysis of business needs which could look like:
  • Defining business and technical requirements for mission- critical and highly complex enterprise-wide or divisional specific applications and systems
  • Translating the business requirements into detailed user stories and acceptance criteria that can crosswalk the business need to a description which the technical staff can use to implement the requested change
  • Support team members by ensuring understanding of assignments, peer review of deliverables, and onboarding new staff
• Providing expert-level support for user submitted help ticket analysis and resolution along with managing system defects and enhancements for DOC and vendor-supported applications as assigned including:
  • Independently conduct focused analysis and support for these mission-critical applications
  • Serves as the IT Subject Matter Expert (SME) for technical support to the business users
  • Independently performs testing on applications to determine if an issue is a system defect or if an enhancement is required
• Supporting the Quality Assurance team in development of test cases and scenarios to include:
  • Planning and facilitating user acceptance testing (UAT) for mission-critical applications and systems
  • Serving as a SME and trusted advisor for the Quality Assurance (testing) team with regards to quality assurance and testing for assigned IT projects
  • Directly influencing test scenarios and test cases based on the business requirements, system requirements, system documentation, and system end-user documentation
• Supporting the agency and IT, this position will complete Legislative Bill Analyses
• Effectively communicate with agency staff, system end users, technical staff, contractors and vendors
• Other duties as assigned

Qualifications
What we need (required qualifications):

• A Bachelor's degree in computer science or related field from an accredited institution

AND

• A minimum of five (5) years of broad, progressive professional IT experience, gained over the last eight (8) years, in any of the following areas:
  • Business analysis
  • Eliciting and managing technical and functional requirements
  • Analyzing systems and data
  • Providing customer or technical support for enterprise applications
  • Design documentation
  • User acceptance testing
  • Project management
  • Technical documentation

OR

• An associate degree in in computer science or related field

AND

• Two (2) years of experience in any area of Information Technology

AND

• A minimum of five (5) years of broad, progressive professional IT experience, gained over the last eight (8) years, in any of the following areas:
  • Business analysis
  • Eliciting and managing technical and functional requirements
  • Analyzing systems and data
  • Providing customer or technical support for enterprise applications
  • Design documentation
  • User acceptance testing
  • Project management
  • Technical documentation

OR

• A high school diploma or equivalent

AND

• Four (4) years of experience in any area of Information Technology

AND

• A minimum of five (5) years of broad, progressive professional IT experience, gained over the last eight (8) years, in any of the following areas:
  • Business analysis
  • Eliciting and managing technical and functional requirements
  • Analyzing systems and data
  • Providing customer or technical support for enterprise applications
  • Design documentation
  • User acceptance testing
  • Project management
  • Technical documentation

In addition to the above qualifications, the below are also required:

• Ability to plan and manage time effectively by identifying and handling competing priorities professionally
• Makes effective decisions within short timeframes, taking appropriate action to ensure continued delivery of services
• Possess strong verbal and written communication skills and be able to bridge the gap between technical and business requirements

What will make your application stand out (preferred qualifications):

• Knowledge and experience using Azure DevOps (ADO), Visio, SnagIt, SharePoint, Adobe Acrobat Pro, and Microsoft Office Suite Software
• Knowledge and experience with software development life cycle (SDLC) and system implementation process, including requirements gathering
• Business Analysis and/or Project Management training and/or certification
• Possess one of the following certifications and be current:
  • PMP or PMBOK - Project Management Body of Knowledge BA
  • CBAP
  • BABOK - Business Analyst Body of Knowledge
• Agile and/or Scrum Alliance training and/or certification(s)
• ERP and/or Workday training and/or experience
• Experience with the statewide One Washington program
• Experience working in a corrections organization
• Experience in process standardization

Supplemental Information
Vision: Working together for safer communities.

Mission: Improving public safety by positively changing lives.

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

Our Core Values:

• Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.
• Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.
• People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.
• Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
• Supporting people's success: Corrections is committed to our community - understanding individuals, instilling hope, embracing change, and providing opportunities.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.
IMPORTANT NOTES:

• This recruitment may be utilized to fill more than one position.
• Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
  **Please note: Phone number AND email address are required for all professional references.
• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
• We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances will be disqualified from consideration.
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
• Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from and Until this documentation is provided, you will not be selected to move forward in the hiring process.
• DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form.
• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit

Telework Details

This position may be allocated for telework. If authorized for the role, work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time. Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite. Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a "drop in" area available, however, a dedicated workspace within a DOC facility will not be provided.
What We Offer:

As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacation days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the ' web site.
For questions about this recruitment, or to request reasonable accommodation in the application process, please email or call us at . For TTY service, please call the Washington Relay Service at 7-1-1 or 1-.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave
Leave Sharing

Family and Medical Leave Act (FMLA)
Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026
01

Are you a current DOC employee?

• Yes
• No

02

Please indicate your highest level of education:

• High school diploma or equivalent
• Associate degree in in computer science or related field
• Bachelor's degree in computer science or related field from an accredited institution
• Masters degree or higher

03

If you have a degree obtained outside of the United States, have you included a foreign credential evaluation report with your application? (You may request the required evaluation/documentation from and

• Yes
• No
• NA

04

How many years of Information Technology experience do you possess?

• I do not have this experience
• I have one year of this experience
• I have two to three years of this experience
• I have four or more years of this experience

05

Please indicate all knowledge, skills and/or abilities in which you possess:

• Business analysis
• Eliciting and managing technical and functional requirements
• Analyzing systems and data
• Providing customer or technical support for enterprise applications
• Design documentation
• User acceptance testing
• Project management
• Technical documentation
• I do not have any of the above knowledge, skills and/or abilities

06

How many years of progressive professional IT experience, gained over the last 8 years, do you possess with the knowledge, skills and/or abilities selected from the above question?

• I did not select any knowledge, skills and/or abilities in the above question
• I have one to two years of experience, within the last 8 years, with the qualification(s) I selected in the above question
• I have three to four years of experience, within the last 8 years, with the qualification(s) I selected in the above question
• I have five or more years of experience, within the last 8 years, with the qualification(s) I selected in the above question

07

Please indicate all knowledge, skills and/or abilities in which you possess:

• Knowledge and experience using Azure DevOps (ADO), Easy Vista, Visio, SnagIt, SharePoint, Adobe Acrobat Pro, and Microsoft Office Suite Software
• Experience applying the Business Analysis Body of Knowledge (BABOK) and/or Project Management Body of Knowledge (PMBOK) techniques
• Knowledge and experience with software development life cycle (SDLC) and system implementation process, including requirements gathering
• Business Analysis and/or Project Management training and/or certification
• Agile and/or Scrum Alliance training and/or certification(s)
• I do not have any of the above knowledge, skills and/or abilities

08

How did you hear about this opportunity?

• Careers.wa.gov; jobs.doc.wa.gov; or governmentjobs.com
• Indeed
• DOC social media (Facebook, LinkedIn, Twitter)
• Job/career fair
• Job boards (Monster. ZipRecruiter, GlassDoor, CareerBuilder)
• WorkSource
• Veteran outreach
• Referral from current DOC employee
• Other

09

If hired for this position, do you currently possess required documents to allow you to legally work within the United States? (The below link lists acceptable documents:

• Yes
• No

10

If hired for this position, will you require employer sponsorship, either now or in the future?

• Yes
• No

Required Question