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Systems Engineer

Carrollton, TX, US • Posted 1 day ago • Updated 1 hour ago

Full Time

On-site

Fitment

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Job Details

Skills

Aviation
Audiovisual
Lighting
Computer Hardware
Systems Design
Customer Engagement
Sales
Technical Writing
Collaboration
Product Design
User Experience
Product Development
System Testing
Testing
Remote Access
Systems Engineering
Communication
Management
Electrical Wiring
Python
XML
Database
Computer Networking
Log Analysis
Video
Distribution
Avionics
Customer Facing
Technical Support
System Integration
Aerospace
Systems Architecture
Documentation
Test Cases
Automated Testing
Scripting
Demonstrations
Trade Shows

Aviation
Audiovisual
Lighting
Computer Hardware
Systems Design
Customer Engagement
Sales
Technical Writing
Collaboration
Product Design
User Experience
Product Development
System Testing
Testing
Remote Access
Systems Engineering
Communication
Management
Electrical Wiring
Python
XML
Database
Computer Networking
Log Analysis
Video
Distribution
Avionics
Customer Facing
Technical Support
System Integration
Aerospace
Systems Architecture
Documentation
Test Cases
Automated Testing
Scripting
Demonstrations
Trade Shows

Summary

Systems Engineer

Carrollton, TX

The Company

Our client is a global leader in aviation technology, specializing in cabin systems integration for business and commercial aircraft. They design their audio, video, lighting, and entertainment systems completely in-house, from concept through production and support.

The Job

Our client is seeking a skilled, customer-focused Systems Engineer to support their world-class audio and video hardware and software for the business jet industry. In this role, you will combine system design, customer engagement, integration and testing, and frontline technical support to help customers deploy and optimize reliable cabin solutions. You will work closely with product development, sales, and support teams, represent the company at customer sites and industry events, and help improve the end user experience.

Functions

Develop technical documentation supporting product development and new designs, including system-level specifications, system architecture block diagrams, system solution proposals, and implementation plans
Collaborate with internal teams and provide technical guidance based on customer requirements for new and updated products
Set up and test proof-of-concept ideas for new products and system applications
Create system configuration files using customer wiring diagrams and block diagrams
Create and maintain tradeshow and customer demonstration setups
Communicate with customers to understand technical requirements and business challenges, then recommend customized solutions
Share customer insights with internal teams to improve product design and the end user experience
Build relationships with target customers and industry professionals, while staying current on industry trends, partners, and competitors
Develop system-level test cases and procedures that provide coverage for product development specifications
Improve, expand, and streamline system testing methods for products and applications
Set up bench or software-in-the-loop systems to recreate customer issues using specific configurations
Create and revise systems and qualification documentation for products
Develop Python testing scripts to improve test coverage and enable automated testing capabilities
Provide timely technical support and troubleshooting through email, phone, and remote access tools
Perform software updates and diagnostic analysis on fielded systems
Resolve customer issues efficiently and escalate complex technical problems to senior engineers or developers when needed
Participate in the support on-call rotation for nights and weekends

Qualifications

Bachelor's degree in a related engineering discipline.
Five or more years of systems engineering experience in an aerospace-related field.
Excellent written and verbal communication skills, including the ability to clearly explain technical concepts to technical and non-technical stakeholders.
Experience with audio and video distribution technologies, cabin management systems, networking systems, and aircraft wiring diagrams.
Familiarity with Python, XML, databases, networking, and error log analysis.
Ability to travel up to 25% of the time to customer sites and industry events, including domestic and international travel.

Preferred Skills

Experience supporting business jet cabin systems, in-flight entertainment, audio and video distribution, or related avionics technologies
Experience in a customer-facing technical support or systems integration role within aerospace or a similarly regulated technical environment
Experience developing system architecture documentation, qualification documentation, test cases, or automated test scripts
Experience supporting technical demonstrations, trade shows, customer installations, or fielded system troubleshooting

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90986595
Position Id: e2a119adee2753540d82feb3691cf638
Posted 1 day ago

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