Solutions Principal – Application Engineering & Digital Solutions

Company Overview
Scalence is a growing IT services and managed solutions organization that helps clients modernize technology environments, improve operational performance, and scale critical capabilities. We combine consultative solutioning, global delivery, and domain expertise to develop practical, measurable solutions across application engineering, cloud, data and AI, quality engineering, infrastructure, automation, cybersecurity, and managed services.

Role Overview
The Solutions Principal – Application Engineering & Digital Solutions is a senior presales and solution-development leader responsible for shaping technically credible, commercially compelling, and operationally executable solutions across Scalence’s IT services portfolio. The role serves as Scalence’s primary subject-matter leader for Application Engineering while maintaining the breadth required to support opportunities in adjacent technology and managed-services domains.

This is not a single-domain position. The solutions Principal will work across the full opportunity lifecycle—from qualification and discovery through architecture, estimation, pricing, proposal development, client presentation, negotiation support, and delivery transition. The successful candidate will be expected to lead broadly, engage specialists where appropriate, and integrate their input into a coherent solution and commercial model.

Success will be measured by the ability to help Scalence win profitable business, improve solution quality and consistency, develop repeatable offerings, and ensure that proposed solutions can be successfully transitioned into delivery.
Key Responsibilities
1. Strategic Presales and Opportunity Leadership

• Partner with sales leadership to qualify opportunities, clarify client needs, and determine the most effective pursuit and solution strategy.
• Lead client discovery sessions with business, technology, procurement, and operational stakeholders.
• Translate ambiguous or incomplete requirements into a structured problem statement, solution approach, delivery model, and measurable outcomes.
• Shape differentiated solution narratives, executive presentations, demonstrations, workshops, and proof-of-concept approaches.
• Provide technical and commercial leadership throughout RFIs, RFPs, proposals, presentations, and finalist discussions.

2. Application Engineering Domain Leadership

• Serve as the primary solutions leader for application engineering, application modernization, custom software development, product engineering, and managed application services.
• Design solutions involving cloud-native applications, APIs, microservices, web and mobile platforms, integration, DevSecOps, platform engineering, and CI/CD.
• Develop modernization strategies covering rehosting, re-platforming, refactoring, rebuilding, retirement, and replacement.
• Shape application maintenance, support, enhancement, reliability, release management, and service-transition models.
• Incorporate quality engineering, test automation, secure software development, observability, resilience, and engineering productivity into solution designs.
• Evaluate and incorporate AI-assisted software engineering capabilities where they improve productivity, quality, or client outcomes.

3. Cross-Domain Solution Development

• Support opportunities across Scalence’s broader portfolio, including cloud and infrastructure, data and AI, automation, quality engineering, cybersecurity, digital workplace, service management, and managed services.
• Develop end-to-end solutions that combine multiple technologies, service towers, delivery locations, partners, and operating models.
• Recognize when deeper specialist expertise is required, engage the appropriate subject-matter experts, and integrate their contributions into one coherent solution.
• Ensure solutions are scalable, secure, supportable, compliant, and aligned with industry practices and client constraints.
• Assess technical, operational, commercial, transition, and delivery risks and define practical mitigation strategies.

4. Estimation, Pricing, and Commercial Solutioning

• Own or lead effort estimation, staffing models, delivery-location strategies, transition assumptions, and solution cost models.
• Develop commercially competitive and operationally viable pricing approaches, including time-and-materials, fixed-price, managed-service, consumption-based, and outcome-oriented models.
• Define roles, skills, resource levels, ramp plans, productivity assumptions, governance structures, and delivery dependencies.
• Create service-level agreements, key performance indicators, acceptance criteria, and performance-management frameworks appropriate to the solution.
• Partner with finance, sales, delivery, recruiting, legal, and executive leadership to validate assumptions, margin, risk, and contractual feasibility.

5. Proposal and Client Presentation Leadership

• Develop clear, persuasive, and client-specific proposals that connect business needs, solution architecture, delivery approach, commercials, and measurable value.
• Lead the technical and solution content for proposals, statements of work, responses, workshops, and executive presentations.
• Present and defend proposed solutions to client executives, architects, engineering leaders, procurement teams, and other stakeholders.
• Respond effectively to technical, delivery, commercial, and risk-related questions during evaluations and negotiations.
• Ensure that proposal commitments are realistic, traceable, and aligned with the intended delivery model.

6. Offering Development and Market Enablement

• Identify repeatable client needs and convert them into productized offerings, assessments, workshops, pilots, accelerators, and managed services.
• Develop reusable solution blueprints, reference architectures, estimation tools, pricing constructs, delivery playbooks, and proposal content.
• Collaborate with practice, delivery, sales, alliance, and marketing teams to define market positioning, messaging, and go-to-market plans.
• Monitor application engineering, cloud, AI, automation, and managed-services trends and translate relevant developments into practical offerings.
• Contribute to client-facing thought leadership, webinars, sales enablement, case studies, and industry content.

7. Delivery Alignment and Solution Governance

• Partner closely with delivery leaders to confirm solution feasibility, staffing readiness, transition requirements, governance, and operational dependencies.
• Lead structured handoffs from presales to delivery and ensure that assumptions, risks, commitments, commercials, and success measures are understood.
• Remain engaged during mobilization when needed to protect solution integrity and resolve interpretation gaps.
• Capture lessons learned from wins, losses, and delivery outcomes to improve future solution quality and win rates.

8. Leadership and Team Contribution

• Operate as a flexible senior contributor within a small solutions organization, supporting the highest-priority opportunities regardless of originating domain.
• Mentor Solutions Architects and other contributors in discovery, solution design, estimation, proposal development, and client presentation.
• Lead cross-functional teams without relying on direct authority, creating clarity, accountability, and momentum under tight deadlines.
• Help improve the solutions organization’s processes, tools, knowledge assets, governance, and performance metrics.
• Model a collaborative, hands-on, and results-oriented approach with a strong focus on winning profitable and deliverable business.

Required Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field; equivalent relevant experience will be considered.
• 10+ years of progressive experience in application engineering, software architecture, technology consulting, solution architecture, or IT services.
• 5+ years of experience in a senior presales, solutions, consulting, principal, or client-facing architecture role.
• Demonstrated depth in application modernization, cloud-native development, software delivery, DevSecOps, integration, APIs, quality engineering, and application managed services.
• Demonstrated ability to support solution development outside a primary specialty and to integrate multiple service domains into an end-to-end solution.
• Experience developing estimates, staffing models, delivery approaches, transition plans, pricing assumptions, proposals, and statements of work.
• Strong knowledge of at least one major cloud platform — AWS, Client Azure, or Google Cloud—with working familiarity across the broader cloud ecosystem.
• Experience with distributed and global delivery models, including onshore, nearshore, offshore, and blended teams.
• Strong executive communication, facilitation, writing, presentation, and client-advisory skills.
• Ability to balance technical quality, commercial competitiveness, delivery feasibility, risk, and client value.
• Proven ability to work effectively in a fast-paced environment with multiple concurrent pursuits and changing priorities.
• Willingness to travel as needed for client engagements, workshops, and internal meetings.

Preferred Qualifications

• Experience solutioning managed services, application support and maintenance, product engineering, quality engineering, or digital transformation programs.
• Experience with AI-assisted software development, generative AI integration, intelligent automation, or agentic solutions.
• Familiarity with enterprise architecture, security, data platforms, infrastructure, IT service management, and operational transformation.
• Experience responding to complex enterprise RFIs and RFPs and presenting in competitive finalist sessions.
• Relevant cloud, architecture, agile, DevOps, security, or service-management certifications.
• Experience developing productized services, reusable accelerators, or go-to-market offerings.

Core Competencies

• Application Engineering Depth
• Cross-Domain Solutioning
• Consultative Discovery
• Commercial and Financial Acumen
• Estimation and Pricing
• Proposal Development
• Executive Communication
• Managed Services Design
• Risk and Assumption Management
• Collaboration and Influence
• Adaptability and Hands-On Execution
• Focus on Profitable Growth

What We Offer

• Competitive compensation with performance-based incentives.
• Comprehensive health, dental, vision, retirement, and related benefits.
• A visible role influencing Scalence’s solutions, offerings, client pursuits, and growth strategy.
• The opportunity to work across a diverse portfolio of technologies, industries, and transformation programs.
• A collaborative environment where senior leaders remain close to clients, solutions, and delivery.
• Professional growth in a fast-moving organization with meaningful ownership and impact.