Manager, Enterprise Applications

Summary

The Manager, Enterprise Applications Manager leads software development and integration architecture at Jacent and owns our core enterprise applications. This role provides architectural oversight and delivery leadership for development work across our key platforms centered around the NetSuite ERP and Boomi integration layer. It sets the standards for design, code review, testing, and deployment, and works with the leads and developers who build and support that work. On a lean team, this person is hands-on, writing or directly engaged in code roughly 30% of the time, makes sound build-versus-configure decisions, and keeps delivery predictable without adding unnecessary process overhead.

Essential Duties & Responsibilities

·      Provide technical leadership and delivery oversight for development on the packaged platforms, including NetSuite SuiteScript and configuration changes, integrations in and through Boomi, and Movista and WCS customization, in partnership with the leads who manage those teams.

·      Serve as Act in a technical architecture role, working with business analysts, system owners, and the PMO to decide when a need should be met by platform configuration (NetSuite, Movista, WCS, Boomi), a platform extension, or a custom web application, and document the reasoning.

·      Design and build end-to-end integrations across ERP and third-party systems using EDI, SFTP and REST/SOAP APIs.

·      Turn requirements into estimates, backlog items, and sprint plans with business analysts and the PMO, track delivery and report status, risks, and capacity to the Sr. Director, IT Dev & Integration.

·      Implement Enable monitoring and alerting for production integrations and applications to detect issues before they affect business., and leading root-cause analysis on failures.

·      Support production systems: triage incidents across platform customizations, integrations, and custom applications, leaddrive root-cause analysis and resolution, and maintain runbooks so support does not depend on any single person.

·      Set and maintain engineering standards across platform and custom development, including SDLC, source control and branching, code review, automated testing, documentation, and release management.

·      Lead, hire, coach, and manage the performance of the web application developers; set priorities, assign work, and remove blockers.

·      Track and manage technical debt, and document architecture, data models, and API contracts.

·      Evaluate frameworks, tools, and outside development partners, and manage contract developers where used.

·      Contribute to annual planning, including headcount, skills gaps, and the build-versus-buy roadmap for custom applications.

·      Understand and demonstrate safe work practices at all times to ensure a safe work environment.

·      Comply with all company policies and procedures.

·      Complete special projects and other duties as assigned by your supervisor.

Knowledge, Skills, and Abilities

·      Ability to read, review, and guide work in packaged-platform extension languages and tools, including SuiteScript and SuiteQL (NetSuite) and Boomi integration design.

·      Experience integrating systems through REST and SOAP APIs, webhooks, and file or EDI-based exchanges.

·      Strong SQL skills. Experience with Snowflake or a similar cloud data warehouse, including data validation and reconciliation.

·      Sound judgment on build, configure, or buy decisions for ERP, warehouse, field operations, and integration platforms.

·      Ability to lead developers on a lean team: prioritize, delegate, mentor, and hold a quality bar while still writing code.

·      Strong software engineering fundamentals, including Git workflows, automated testing, code review, secure coding practices (OWASP), and application observability.

·      Working knowledge of Agile delivery (backlog, sprint planning, retrospectives) and the discipline to adapt the approach to the size of the work.

·      Exceptional problem analysis and root-cause skills, with a record of resolving ambiguous, cross-system problems.

·      Excellent written and verbal communication, including explaining technical trade-offs to business stakeholders and senior leadership.

·      Strong sense of ownership and the ability to work independently and stay productive in a fully remote setting.

Experience and Credentials

·      Bachelor's degree in Computer Science, Management Information Systems, or a related field, or equivalent work experience.

·      7+ years of software development experience, including at least 2 years leading developers as a manager or technical lead.

·      5+ years designing end-to-end integrations across ERP and third-party systems using EDI, SFTP and REST/SOAP APIs.

·      Production experience building and supporting applications with React, Python (FastAPI or a comparable framework), and PostgreSQL on AWS.

·      Preferred: experience with NetSuite (SuiteScript, SuiteQL) or similar ERP, Boomi, Movista, or WCS, and exposure to retail, consumer goods, supply chain, or warehouse operations.

·      Proficiency in Microsoft 365 (Teams, Outlook, SharePoint, Excel), Jira, and a Git hosting platform such as GitHub or Bitbucket.

·      Demonstrated ability to lead and influence across teams that do not report to you.

Physical & Work Environment Requirements

·      Fully remote. Candidates must reside in the Eastern or Central time zone. Mountain time zone will only be considered for candidates who are willing to work Eastern time business hours. Pacific time zone candidates are not eligible.

·      Prolonged periods of sitting at a desk and working on a computer.

·      Ability to travel occasionally for meetings, training sessions, or team events.

·      Must be able to communicate effectively over the phone and via digital platforms.

By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.