Job Title: Procedure/Technical Writer
Location: Rosemead, California (On-Site)
Job Summary: We are seeking a detail-oriented professional to produce accurate and field-ready technical documentation, supporting operational excellence and consistency. Our team values expertise in capturing, refining, and maintaining complex processes in a format that is practical and accessible for a broad range of stakeholders.
Responsibilities:
- Design, draft, and maintain process maps, business process procedures, standard operating procedures (SOPs), job aids, performance support notebooks, and manual updates such as technical and safety manuals.
- Schedule and facilitate working sessions with subject matter experts, reviewers, and advisors to gather technical input, operational insights, and capture consensus for documentation.
- Conduct research and analysis to integrate policy, vendor materials, presentations, and SME input into standardized documentation templates, and validate the accuracy of deliverables before seeking approval.
- Collaborate with advisors, project leads, stakeholders, and project managers to provide status updates, uphold governance and approval workflows, and perform on-site visits as needed to observe work practices and enhance documentation quality.
Required:
- Proven experience in producing technical, procedural, or process documentation with the ability to translate complex technical input into clear, field-usable language.
- 5 8+ years of technical writing experience, or 3 5+ years of technical writing experience with strong exposure to utilities, energy, construction, manufacturing, or industrial environments.
- Strong facilitation skills for working sessions and experience working collaboratively across organizational units.
- Proficiency with Microsoft Word, Excel, PowerPoint, Photo Editing Software, SharePoint, OneDrive, Acrobat, Outlook, TEAMs, Visio, and Co-Pilot.
About SSI People: With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.
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