Technical Project Manager

Aptask Global Workforce (AGW) is seeking a Technical Project Manager for a Remote position with a Leading Technology Firm. This is a 12+ month contract opportunity.

This role sits at the intersection of broadcast engineering, streaming technology, and platform operations, combining hands-on technical support with project management, process development, and platform feature scoping. As a key operational and technical resource on the Live Ops team, you will support Live and VOD workflows end-to-end, from signal path planning and vendor onboarding through real-time monitoring, troubleshooting, and post-event analysis. You will work closely with Engineering, Product, Production, and Partnerships teams to ensure events are published and run with minimal disruption.

Responsibilities:

• Serve as a key point of contact for vendor engagement and event-day technical support
• Support, train, and enable vendor teams to ensure Live and VOD events are monitored, executed, and delivered with efficiency and accuracy
• Monitor live broadcasts in real time, triaging and escalating technical issues
• Drive real-time coordination with production and engineering teams to mitigate and resolve issues during live events
• Design and document signal path architectures for platform workflows, applying broadcast standards to validate and optimize contribution and distribution pipelines
• Validate transcoding configurations, data integrity, failover procedures, and quality assurance checkpoints across the ingest-to-egress chain
• Apply deep knowledge of streaming infrastructure -- ingest protocols, encoding pipelines, CDN egress, ABR packaging, and playback delivery -- to optimize configurations, identify systemic issues, and inform platform roadmap decisions
• Translate operational needs into technical specifications for platform features, defining acceptance criteria, edge cases, and rollout considerations
• Author and maintain platform documentation, operational runbooks, and escalation workflows
• Manage key projects independently from initiation through completion, defining scope, timelines, and resources needed to meet objectives
• Own stakeholder communication throughout project lifecycles, surfacing deliverables, timelines, dependencies, and risks proactively
• Proactively identify risks in project execution and mitigate them effectively
• Build and maintain strong cross-functional partnerships with Engineering, Operations, Production, and Partnerships to drive alignment and unblock execution
• Lead vendor evaluation, integration testing, and platform readiness assessments for new broadcast initiatives
• Design, develop, and maintain bespoke AI tooling solutions to streamline operations

Requirements:

• 3+ years of experience in video content operations, broadcast operations, streaming media, or related technical roles in entertainment/media industries
• Working knowledge of live broadcast environments: switching/routing, signal path design, network monitoring, and troubleshooting
• Understanding of broadcast contribution and distribution standards (e.g., SMPTE ST 2110/2022, SCTE-35, SEI/KLV data, closed captioning)
• Experience executing on streaming platform fundamentals: ingest protocols (RTMP, SRT, RIST), transcoding/encoding, adaptive bitrate packaging (HLS, DASH), and CDN delivery
• Demonstrated project management ability, managing multiple priorities simultaneously from initiation to completion
• Experience in fast-paced, dynamic environments with competing priorities
• Strong written and verbal communication skills; comfortable interfacing with both technical and non-technical stakeholders
• Experience working on large cross-functional teams

Desired skills:

• Experience with signal path planning tools, network diagrams, or workflow visualization (e.g., Figma, Excalidraw, Mermaid)
• Hands-on experience with broadcast control systems, video routers, or IP-based media workflows
• Familiarity with monitoring and observability platforms for live video
• Experience developing operational documentation, SOPs, runbooks, or process playbooks
• Background in platform feature scoping, requirements gathering, or product operations
• Knowledge of cloud-based media processing pipelines (transcoding farms, origin servers, etc.)
• Experience at a studio, media company, streaming platform, post-production facility, or live event production environment
• Familiarity with automation and scripting for operational workflows
• Understanding of content protection (DRM), watermarking, or access control mechanisms in live streaming
• Experience with VR/immersive or next-gen media formats
• Demonstrated experience in developing AI tools

Pay range: up to $79.09 per hour

Only candidates available and ready to work directly as Aptask Global Workforce (AGW) employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, apply today!

Aptask Global Workforce (AGW)

ApTask Global Workforce (AGW) is a certified Minority and Veteran workforce solutions company. AGW delivers operational, clinical, lab and professional talent with a strong focus on healthcare and life sciences. The company supports clients with reliable staffing, program expertise and a commitment to quality, speed and consistent delivery.

Benefits of working with ApTask Global Workforce include:

• Medical
• Dental
• Vision
• Sick Pay (for applicable states/municipalities)

Our team stays close to the process and is here to guide you every step of the way. To learn more, please visit our website

ApTask Global Workforce is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.