Test Engineer

Avanciers are seeking a Product Quality Engineer with strong expertise in RMA triage, failure analysis, and hardware debugging at rack, server, board, and GPU module levels. The ideal candidate will play a key role in identifying root causes of product failures, driving corrective actions, and improving overall product quality for high-performance computing platforms.

Key Responsibilities:

• Manage RMA intake and triage by capturing failure symptoms and system configurations while ensuring full traceability (serial number, lot, date code, etc.).

• Perform hands-on debugging and failure analysis at rack, server, board, and GPU module levels.

• Reproduce reported issues and isolate root causes across power, clock, reset, PCIe, thermals, firmware (BIOS/BMC), and driver interactions.

• Generate detailed failure analysis reports with clear findings and recommendations.

• Lead Root Cause Analysis (RCA) and CAPA activities using structured methodologies such as 8D and 5-Why.

• Drive containment actions and validate corrective and preventive solutions through closure.

• Analyze RMA and defect trends to identify recurring issues and top failure contributors by lot, vendor, or assembly line.

• Publish quality metrics and dashboards and recommend design, process, and test improvements.

• Collaborate with manufacturing, NPI, supplier quality, and reliability teams to resolve yield, incoming quality, and systemic escape issues.

Qualifications:

• Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, or a related field (or equivalent experience).

• Strong hands-on experience debugging server platforms and GPU modules, including PCIe, power delivery/VRs, high-speed I/O, and thermal systems.

• Experience with RMA processes and quality workflows, including issue tracking and reporting tools.

• Excellent documentation, communication, and cross-functional collaboration skills.

• Ability to work under tight timelines and drive issues to resolution.