Description
We are looking for a detail-oriented IT Manufacturing Support specialist to join our team in Pittsburg, Kansas. This long-term contract position is ideal for candidates with a solid foundation in Tier 1 technical support and a proactive approach to problem-solving. Prior experience in a manufacturing environment is highly desirable.
Responsibilities:
Provide Tier 1 technical support, addressing basic hardware, software, and system issues.
Assist with password resets, account setups, and other Active Directory-related tasks.
Monitor and resolve service desk tickets promptly and efficiently.
Perform basic troubleshooting for Microsoft Windows 10 and other standard operating systems.
Install and configure hardware and software as needed to support end-users.
Maintain detailed records of support activities using a ticketing system.
Collaborate with team members to ensure timely resolution of technical issues.
Deliver support tailored to a manufacturing environment, ensuring minimal disruption to operations.
Requirements
Minimum of 2 years' experience in a Tier 1 help desk or desktop support role.
Proficiency in using and troubleshooting Microsoft Windows 10.
Familiarity with Active Directory and basic account management tasks.
Experience with ticketing systems and managing service desk tickets.
Strong problem-solving skills and ability to perform basic troubleshooting.
Knowledge of hardware and software installation processes.
Prior exposure to technical support in a manufacturing setting is a plus.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: rhalfint
- Position Id: 01500-0013419362
- Posted 3 hours ago
Never miss an opportunity! Create an alert based on the job you applied for.
