Solutions Engineer

Beavercreek, OH, US • Posted 18 days ago • Updated 6 hours ago

Full Time

On-site

USD $125,000.00 - 175,000.00 per year

Fitment

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Job Details

Skills

Presentations
Demonstrations
Customer Relationship Management (CRM)
Documentation
Collaboration
Customer Facing
Computer Science
Information Technology
Network
Project Development
Leadership
Data Structure
Systems Architecture
Scripting
SaaS
Sales
Cloud Computing

Summary

Salary Range: $125,000 - $175,000

Radiance is looking for a solutions engineer to service as the primary technical point of contact for all product prospects, leads, and opportunities. The role will consist of designing and presenting customized technical solutions to meet new customer needs. The solutions engineer will conduct technical demos, troubleshoot, build proofs-of-concept, and act as a trusted advisor to ensure product fit and customer adoption.

Primary Duties

Ownership of the externally facing customer interactions to include demonstrations of the systems, briefings, onsite visits, consultations of capabilities
Primary contact for all customers, being a primary point of contact until product implementation begins
Manages the Customer Relationship Management (CRM) system
Provide Teams/Zoom calls, Webinars, phone calls and technical briefs and documentation upon request
Facilities collaboration with dedicated deployment/installation team
Bridge the gap between customers and internal development teams by feeding user requirements and technical feedback back to developers.

Required Qualifications

5+ years of experience in customer-facing, pre-sales, or technical implementation role
Bachelor's degree in computer science, information technology, engineering, or related technical field
Strong knowledge of software, APIs, integrations, and network systems
Ability to explain complex technical concepts to non-technical stakeholders
ship
Must have or be able to obtain a Top Secret Clearence

Desired Qualifications

Previous project development and leadership positions
Proficiency using REST APIs, data structures, and a strong understanding of system architecture
Basic programming/scripting knowledge to customize demos and perform troubleshooting
Understanding of the SaaS sales cycle and value-based selling
Experience delivering technical demos
Cloud-specific certifications or industry-recognized credentials

Radiance Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10198410
Position Id: 428fdfb8d0f67bdc801d1e1033db9073
Posted 18 days ago

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