Help Desk Analyst

Trenton, NJ, US • Posted 17 hours ago • Updated 6 hours ago
Full Time
On-site
Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

  • Solaris
  • Preventive Maintenance
  • Project Management
  • Performance Management
  • Data Entry
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Visio
  • Help Desk
  • Communication
  • Microsoft Windows
  • Microsoft Office
  • Active Directory
  • Training

Summary

Company Description

Job Description

Job Title: Help Desk Analyst
Location: Trenton, NJ (Hybrid)

Schedule:
  • Sat & Sun: 7am-3pm
  • Mon-Wed: 2pm-10pm
    (Onsite training first few weeks; 35-hour work week)

Top Skills:
  • Data entry (3 yrs)
  • Outlook/email (2 yrs)
  • Proven ability to maintain professionalism and composure when handling escalated or frustrated users (2 yrs)
  • MS Excel, Word, Visio (1 yr each - desired)

Role Summary:
Provide first-response Help Desk support, troubleshoot MS applications, log issues, and follow up with users. Strong communication and a professional, patient attitude are essential.

Preferred:
  • 2-year degree or equivalent
  • Knowledge of Windows 10, Office 365, Active Directory (training provided on AOC system

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10516067
  • Position Id: c89dea58f8e8260fbf662bdb1a184bba
  • Posted 17 hours ago
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Hybrid in Trenton, New Jersey

2d ago

Easy Apply

Contract, Third Party

Depends on Experience

Trenton, New Jersey

Today

Full-time

Remote or Trenton, New Jersey

Today

Full-time

Remote or Trenton, New Jersey

Today

Full-time

Search all similar jobs