Senior Member, Vendor Management Office

Senior Member, Vendor Management Office

Salary: Open + Bonus

Location: Chicago, IL

Hybrid: 3 days onsite, 2 days remote

*We are unable to provide sponsorship for this role*

Qualifications

• Bachelor s degree
• 8+ yrs. experience in vendor management, strategic sourcing
• Proven ability to plan and lead vendor governance meetings.
• Understanding of contractual, commercial, and operational working relationships with global service providers, specific to technology, professional services, contingent labor vendors and system integrators.
• Stakeholder management skills with the ability to influence at all organizational levels.
• Proficiency in analyzing data, assessing vendor performance, and identifying cost-saving opportunities is crucial.
• Proficiency in MS Office, SharePoint, Vendor Governance tools such as Sirion, ERP tools such as Oracle Fusion, and Contract Lifecycle Management tools such as iCertis.
• Experience in financial services or similar industry

Responsibilities

• Serve as the primary relationship owner for assigned vendors ensuring performance, service delivery and contractual obligations are consistently met.
• Establish and maintain positive strategic and operational relationships with vendors, vendor relationship managers and engagement managers through consistent vendor management, regular communication and interaction to provide for monitoring and vendor deliverables and obligations.
• Plan, lead and facilitate governance meetings (i.e., Quarterly Business Reviews, executive meetings), ensure clear outcomes, accountability, and follow through.
• Partner with global service providers and professional services vendors to drive successful project delivery, innovation and continuous improvement.
• Collaborate with business stakeholders at all levels internally, including c-suite, finance, risk, compliance, procurement and vendor relationship managers to align vendor performance with enterprise goals throughout the vendor lifecycle.
• Ensure vendors meet or exceed their defined service agreements, obligations, and other key performance indicators and relationship objectives and continue to meet evolving business needs and priorities.
• Collaborate with team members to promote continual improvement of vendor management policies, standards and procedures, and sharing knowledge and best practices with respect to all vendor relationships.